Administrator/customer Support
2 weeks ago
Title: Administrator/Customer Support
Location: DE55, Alfreton (opposite East Midlands Designer Outlet)
£10.00 per hour
Contract: Temporary ongoing
Starting: ASAP
Hours: Full time 9AM-5PM & 9:30AM - 5.30PM (weekly rotating shifts)
** Full training provided within the first two weeks 10am - 6pm **
**Key Responsibilities**:
- Contacting customers to follow up on orders, obtaining feedback and ensuring any issues are promptly resolved
- Assisting with general customer queries
- Data entry & updating customer records
- Contacting customers regarding order resolution, delivery/shipping information
- Producing correspondence and confirmations through written communication
**Required Skills & Experience**:
- Excellent attention to detail
- Proven customer service experience
- Ability to multi-task and adapt
- Strong communication skills both written and verbal
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