Customer Delivery Driver

5 days ago

Bedford, United Kingdom THX Limited Full time

**Customer Delivery Driver, Monday to Friday**

**Are you looking to become a part of a team that is transforming customer experience in a growing industry? How about a role with a permanent contract, guaranteed hours, and an attractive salary? If you have experience delivering goods to customers, whilst also providing an excellent customer experience, then join our team as a Customer Delivery Driver and you’ll get exactly that, plus a free lunch, 25 days of annual leave and weekends and bank holidays off**

THX aspire to be the hire company of choice for specialist contractors where on-time delivery/collection and reliability are paramount. We are aiming to provide our services to 80% of high-rise construction projects in London, while also servicing sites across most of England. Exceptional customer service is critical to our success, and we pride ourselves on delivering and collecting on time, at least 98% of the time.

In this role, you will:

- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered, or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on-time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team.

It is essential that you have:

- Experience in providing excellent customer service
- A valid, clean UK Driver’s licence for manual vehicles
- Experience of driving and delivering goods
- Familiarity with IT and navigation systems.
- Our shifts are from 5.30am to 4.00pm and 6.00am to 4.30pm, Monday to Friday, and sometimes overtime is required to meet customer needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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