Delivery Driver

1 week ago

Bedford, United Kingdom THX Limited Full time

_Customer Delivery Operative (Driver) £28,500 salary per year_

Customer Delivery Operative, full time, Great Barford, Bedfordshire

Do you want to join a team that is transforming customer experience in a growing industry? Do you have experience of providing excellent in-person customer service and delivering goods to customers? If so, we want to hear from you

THX are the tool hire experts for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to mechanical, electrical, drylining, HVAC and SFS specialists since 2006.

In this role you will:

- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered, or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team.

It is essential that you have:

- Experience of providing excellent customer service
- A valid, clean UK Driver’s licence for manual vehicles
- Experience of driving and delivering goods
- Familiarity with IT and navigation systems.

Our shifts are from 5.30am to 4.00pm and 6.00am to 4.30pm, Monday to Friday, and sometimes overtime is required to meet customer needs.

NO AGENCIES PLEASE.

**Job Types**: Full-time, Permanent

**Salary**: £28,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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