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Service and Repairs Administration Assistant

2 weeks ago

Biggleswade, United Kingdom 1st Choice Rec Full time

Service & Repairs Administration Assistant

Our client based in Biggleswade is a well established family business who specialise in the design, manufacture and installation of aircraft hanger doors and other types of high end industrial doors.

Roles and responsibilities
- Working for the Spares and Service manager
- Managing the day-day activities of the team of several service engineers who work on a variety of military, airport, public sector and private sites.
- Customer liaison on a daily basis
- Managing service engineers diaries and coordinating with customers.
- Managing service engineers travel arrangements, security clearances and equipment rental on sites.
- Follow-up with service engineers
- discussing service reports and subsequent quotation opportunities.
- Follow-up with customers
- issuing service reports, invoicing and recommendations and/ or quotations for further works.
- Producing quotations for spare parts (supply only or supply & deliver)
- using information provided by the customer or other available archive date (which could include 50 year old drawings or modern SolidWorks drawing models & material lists)
- Producing quotations for routine maintenance contracts.
- Preparation of labelling & dispatch notes prior to dispatch of any parts to customers.

**Skills**:

- Great written communication skills and house
- style presentation and good verbal communication skills.
- Microsoft Excel and Word skills.
- Ability to read engineering drawings is highly desirable.
- Engineering focused but with strong commercial sense.

**Benefits**:

- £27,500-£32,500 per annum DOE
- Monday-Friday 8am
- 4pm
- 28 days holiday inclusive of bank holidays

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.