Business Support Executive

2 weeks ago

Epsom, United Kingdom SmartPA Full time

Business Support Executive role with SmartPA, HQ based in Edinburgh.

Tired of your mundane and repetitive day job? Come and join our ever-growing team at SmartPA where you will be supporting an eclectic range of clients - from corporates to one man bands, you’ll see it all

If you are a quick learner, we want to hear from you We don’t expect you to know the ins and outs, but we’re here to support you along the way. All you need to bring is you personality, positivity and passion for driving clients’ business forward to achieve their ambitious goals.

SmartPA are leading the way towards a new working world, providing invaluable virtual support to all areas of business. Founded in 2008, we are ahead of the curve, expanding globally with recently opened offices in Malaysia and South Africa. As a result, SmartPA are building a team of passionate and business-minded individuals who thrive in a fast paced, dynamic and (most importantly) fun environment.

Our people and culture drives our success. At SmartPA we are committed to fast growth, passionate about people, and absolutely embracing of challenge and change.

**Please note you must be in commuting distance to Epsom as you will be required to travel to the clients office once per week.**

Key Responsibilities and Skills
- You will be working one on one with clients, so the ability to build strong relationships is an absolute must.
- You will be responding to client requests, supporting their business’ day to day needs.
- You will be working within a pod structure to support each other and your clients. The pod structure allows for support and cover with clients whenever needed.
- You will be a SmartPA ambassador, delivering our purpose and promoting SmartPA culture and values within your team and to clients.
- You will demonstrate the ability to proactively managing client expectations.

**Skills**:

- Time management and organisational skills is crucial within this role. As you will be providing support for numerous clients, you will need to be a pro at juggling priorities whilst paying close attention to detail.
- Strong communication skills both on the phone and written English is essential.
- Great social skills are a must - both internally and with clients.
- You will have an enthusiastic ‘can do’ attitude, no job is too large or too small.
- You will enjoy a fast paced environment and work well under pressure and be an efficient multi-tasker.
- SmartPA is always open to improvements, and our people know best. So we appreciate people who are willing to contribute suggestions for business improvements

Experience
- Experience with MS Office (Particularly Outlook, Word and Excel) is essential.
- Experience in project delivery and completing tasks to tight deadlines is essential.
- Some experience in admin is essential.
- Experience in account management is desired.
- Experience in diary management is desired.
- Experience in using a CRM systems / booking systems is strongly desired.
- Experience in document formatting is desired.
- Experience in data handling and entry is desired.
- Experience in office management is desired.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexitime
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person

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