Information Lead

2 weeks ago


Monument Station, United Kingdom Govia Thameslink Railway Full time

Do you enjoy communicating with customers?

Here at GTR we are looking for an **Information Lead** specialising in the **East Coast Digital Upgrade Programme** over a period of 18 months.

We are looking for someone who can bring the following to the Customer Information team:

- A hands-on approach with an energetic attitude
- A strong communicator with an articulate approach
- A person who thrives in a dynamic environment where no one day is the same

**Principal Accountabilities**
- Be responsible for communicating externally all information pertaining to the changes to services that affect GTR throughout the ECDU upgrades
- Ensure GTR are compliant with the passenger license in all communication delivered
- Represent Customer Information at key meetings
- Establish clear internal and external communication channels that allow all colleagues to know what is happening with the train service across the route

In return, we can offer you:

- Free travel across the GTR network
- 75% discount on other train services, including the London Underground
- Final salary pension scheme
- Healthcare benefits



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