Call Centre Customer Service Representative
1 week ago
**Call Centre Customer Service Representative**
**Location**: Newcastle upon Tyne
**Salary**:£19,094 to £19,760
**Shifts**: Rotational shift pattern between 8 am - 6.30 pm Monday - Friday
**Contract**:Permanent, Full-Time Position
**The start date for this role is the 18**th** of August. We are holding interviews for this role NOW**
**This is an on-site role.**
This role is to work on behalf of a leading energy company. Our client is there for our customers wherever and whenever they need them, and they’re always ready for anything.
**This is the job**
This role will involve handling a high volume of inbound calls from new and existing members and answering general questions and queries.
**What will I be doing?**
Do you strive to learn new skills? Are you looking for an exciting new opportunity? As a Customer Advisor, you will be at the front line of our business speaking with new and existing customers. You will ensure every customer is provided with the right level of information about new products and services available, allowing informed consumer decisions to be made. By having quality conversations, you will be able to demonstrate great customer service and a passion for treating all customers fairly
You’ll soon become an expert
You will be given excellent front-line training right from the word go from experienced members of the team.
As a Customer Advisor, you will be required to work rotational shift patterns between 08:00 and 18:30 Monday - Friday and (NO WEEKENDS)
**What do I need?**
- Excellent communication skills
- Previous contact centre experience is desirable but not essential
- Previous Computer experience desirable
- Organisation and planning
- Ability to work as part of a team
- Persuasion and negotiating skills
-
Travel Consultant
2 days ago
Monument Station, United Kingdom Flight Centre Travel Group Full time**About Us** Flight Centre is an award-winning travel retailer with hundreds of stores around the globe. Our purpose is to open up the world for those who want to see which means creating incredible, life-long travel memories for our customers. We are famous for our fun and rewarding culture and exciting career opportunities. We’re a company built by...
-
Customer Information Manager
2 weeks ago
Monument Station, United Kingdom GTR (Govia Thameslink Railway) Full time £40,000 - £70,000 per yearDo you enjoy finding new ways to communicate with customers?Here at GTR we are looking for a Customer Information Manager.This is a critical customer communication role intended to ensure that GTR's customers receive timely, accurate and informative information to assist them in their travel plans. Working to continually innovate to improve information...
-
Information Lead
2 weeks ago
Monument Station, United Kingdom Govia Thameslink Railway Full timeDo you enjoy communicating with customers? Here at GTR we are looking for an **Information Lead** specialising in the **East Coast Digital Upgrade Programme** over a period of 18 months. We are looking for someone who can bring the following to the Customer Information team: - A hands-on approach with an energetic attitude - A strong communicator with an...
-
Brand Representative and Customer Service
6 days ago
London Bridge Station, United Kingdom Ballers Direct Marketing Ltd Full time**Brand Representative and Customer Service Opportunity - Join the Ballers Direct Marketing Team!** Are you ready to kick start an exciting career as a Brand Ambassador? No experience needed - just a passion for success! - **Who We Are**:_ Ballers Direct Marketing is a dynamic, high-energy marketing team on the rise! We're on a mission to redefine direct...
-
Revenue Proposals Manager
6 days ago
Monument Station, United Kingdom GTR (Govia Thameslink Railway) Full time £60,000 - £90,000 per yearThe Revenue Proposals Manager plays a key role in supporting the Senior Revenue Development Manager to deliver GTR's strategic objectives for revenue growth, commercial optimisation, and passenger journey growth. This role drives the creation and execution of strategic revenue initiatives, ensuring alignment across the Revenue Strategy team and supporting...
-
Customer Service Representative
2 weeks ago
High Street Kensington Station, United Kingdom Metro Bank PLC Full timeAre you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...
-
Customer Service Representative
2 days ago
High Street Kensington Station, United Kingdom Metro Bank PLC Full timeAre you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...
-
Customer Service Officer
1 week ago
London Bridge Station, United Kingdom The Hyde Group Full time**Customer Service Officer** **London Bridge** **£25,000 per annum** **35 hours per week, Monday to Frid**ay with 7 hour shifts (8:00 am earliest start, 5:00 pm latest finish)** **Start date: Monday 10th November 2025** **Permanent & Fixed Term Contract roles available** Hyde is looking for a **Customer Service Officer** to join our collaborative and...
-
Customer Services Officer
1 week ago
Borough Station, United Kingdom Veesupportservices Ltd Full timeTo contribute to the provision of effective services across a range of access channels within the Contact Centre. Helping to deliver the commitment to “ put the customer at the heart of what we do” by providing quality services at the first point of contact. To take ownership of and resolve customer enquiries and communications in a busy contact...
-
Sales Assistant
2 weeks ago
Monument Station, United Kingdom Snow & Rock Full timeSearching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Product Expert. As part of the Outdoor and Cycle Concepts group, **_Cotswold Outdoor_**_ _**is joined by **_Snow + Rock_**_ _**and **_Runners Need_**_ _**to support outdoor enthusiasts by...