Receptionist

3 days ago

Perth, United Kingdom FMK Physiotherapy and Health Full time

This

**Part-Time Receptionist with Admin Experience Wanted for Our Client Care Team at FMK Physiotherapy and Health**

Are you passionate about health and wellness? Do you want to be part of a team that delivers top-quality physiotherapy and wellness services across Perth?

FMK Physiotherapy and Health is expanding its dynamic and motivated team of experts. We are looking for a receptionist/practice administrator who will play a key role in our client care journey and contribute to the clinic’s reputation. Your role will ensure we deliver outstanding customer service that complements our high-quality private physiotherapy and wellness services.

**As a Practice Administrator, your responsibilities will include**:

- Ensuring the clinic provides reliable, top-level customer service
- Assisting in the day-to-day running of the clinic
- Answering calls, rescheduling, and managing bookings
- Handling complaints and forwarding them to management
- Collaborating with your job-share counterpart for smooth handovers
- Managing daily accounting, cash handling, and reconciliation of receipts
- Greeting clients and ensuring a welcoming environment
- Tidying and cleaning the clinic
- Handling appointments and clerical tasks
- Training administrative staff (when required)
- Monitoring inventory and stock ordering
- Managing client records and ensuring the smooth running of the IT system
- Addressing customer concerns and complaints
- Supporting clinical staff throughout the day
- Enforcing industry health and safety regulations
- Ensuring the clinic opens and closes as scheduled

**Skills and Qualifications**:

- Exceptional organizational skills with high attention to detail
- Ability to multitask and work well under pressure
- Excellent time management skills
- Strong written and verbal communication skills
- Experience in using social media to support business growth
- A pleasant and professional demeanor

The individual in this role will be responsible for the efficient, smooth day-to-day running of the clinic while ensuring the highest levels of patient care and experience.

**Qualifications**:

- 2 years of experience in reception/administration with relevant qualifications or experience
- Strong telephone and customer service skills

**Hours**:

- Monday and Friday: 8:30 AM to 4:00 PM
- Occasional Monday to Friday coverage may be required for job-share partner's annual leave or sickness.

At FMK Physiotherapy and Health, we value integrity, teamwork, dedication, and forward thinking

**Job Type**: Part-time

Pay: From £12.00 per hour

Expected hours: 15 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 06/10/2024
Expected start date: 14/10/2024

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