Team Assistant

**Job Title**: Team Assistant

**Location**:Birmingham

**Role Purpose**

To provide support and assist all office Team Assistants/Departments within the Birmingham Office on a daily basis, to ensure that their needs and client needs are met at all times.

**Key Responsibilities**
- **Typing **Audio/copy typing reports, presentations and other documents.
- **Telephone **Fielding incoming calls for the teams, dealing with client queries, taking detailed messages. Booking and organising conference calls including Zoom, Teams etc.
- **Diary Management **Organising and confirming client meetings along with booking meeting rooms and catering, travel arrangements and hotel accommodation.
- **Business Development **Maintenance of the business development database (CRM), co-ordination of pitches, presentations and maintenance of track records, use of Word, Excel, PowerPoint and Adobe Acrobat.
- **Credit & Conflict Checks** Undertaking company and individual credit checks using Experian. Conflict checks.
- **Finance **Raising invoices, monitoring team billings, chasing outstanding debts, coding and adding data to the system. Creating new projects, purchase orders, processing expenses and completing AML procedures.
- **Team Management** Assisting the teams by ensuring members follow ISO procedures, and deadlines are met. Attendance and minute taking at internal team meetings.
- **Marketing** Assistance with co-ordination and management of PR / press / marketing.
- **Client Liaison** Assisting in maintaining and developing client relationships.
- **General **Filing, distributing post, franking mail, archiving files and documents, photocopying, scanning documents and report binding. Covering reception when required.

**Key Requirements**
- **Audio /copy typing -** Desirable but not essential (60 wpm minimum)
- **Microsoft **Word, Excel, Powerpoint, Outlook, Adobe Acrobat
- GCSEs - Maths and English language minimum C grade or equivalent
- Secretarial or administration NVQ/Diploma/or equivalent
- RSA Word processing/typing/or equivalent
- Good presentation (greeting of clients)
- Clear speaking voice (telephone liaison with clients)
- Property experience an advantage but not essential for the right person
- Experience of working with internal and external clients
- Experience of working in a corporate office environment
- Experience of working in a fast-paced team
- Team player - makes time to support juniors and colleagues in their work, and takes an interest in understanding the business
- Proactive approach - always looking at ways to assist the team in working

**ABOUT CBRE**

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

In the UK, we service our clients from our offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, and Southampton.

**EQUAL OPPORTUNITIES**

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

**Salary**: £22,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham, B2 5LS: reliably commute or plan to relocate before starting work (required)