Team Assistant

Keep the team moving. Stay one step ahead. Be our next Team Assistant
We're looking for a Team Assistant to provide high-level administrative support to our Executive Assistant team, including the Executive Board of Directors, while also taking ownership of several key business areas independently.

This is a fantastic opportunity to be part of a fast-paced, collaborative environment where your contributions will make a real impact.

Key Responsibilities As a Team Assistant

• Managing inboxes and handling email correspondence
• Calendar and diary management for senior leaders
• Preparing professional correspondence and documentation
• Handling incoming calls and messages
• Attending and supporting team meetings
• Processing director's expense claims
• Reconciling credit card statements
• Booking travel and accommodation
• Assisting with internal and external events

What We're Looking For
We're seeking someone with a strong administrative background, excellent organisational skills, and a proactive mindset. You'll be comfortable working with senior stakeholders and managing multiple priorities with professionalism and discretion.

Experience & Knowledge

• Minimum 2 years' experience in an administrative or team assistant role
• Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams)
• Experience in diary management and office administration
• Proven ability to work effectively as part of a team

Skills & Competencies:

• Organisation & Planning: Exceptionally organised, able to manage competing priorities and meet tight deadlines
• Communication: Clear, professional communicator with strong written and verbal skills
• Attention to Detail: High standards of accuracy in all aspects of work
• Judgement & Initiative: Discreet, proactive, and confident in decision-making
• Teamwork & Collaboration: Builds strong relationships and contributes positively to team culture
• Adaptability & Resilience: Calm under pressure, flexible with changing priorities
• Motivation & Confidentiality: Self-driven, enthusiastic, and trustworthy with sensitive information

What We Offer:

• 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

Intercity Technology
provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our Vision Is To Be The Best Technology Partner To Work For And With – We Are Really Proud Of Our Achievements So Far

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• 3-star "World Class" Best Companies accreditation, and for 2022, 2023, and 2024:
• The no. 1 best telecoms company to work for
• 9th best mid-sized company in the UK to work for
• 7th best company in the West-Midlands to work for
• Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.