Human Resources Administrator Apprentice Tunbridge

**LEGAL SUPPORT APPRENTICE CANTERBURY**
- **An excellent opportunity to complete a level 3 Apprenticeship and start a career within Human Resources**:

- **35 Hours Mon-Fri 09.15-17.30 75 Minutes for lunch**
- **Business Administration Apprenticeship Level 3**

**The Law Practice**

**A leading regional legal practice with offices in Tunbridge Wells and the Thames Gateway. The firm provides first rate services across a full range of legal practice areas to both long and national clients, and is recognised as one of the premier regional law firms**

**Position**

**The role may include but not limited to;**

**Recruitment**:

- Support the recruitment process
- Set up interviews and issue relevant correspondence
- Including the destruction of CVs after a 12 month period.
- Maintain a database and track applicants.
- Produce and send progress and reject letters for the Training Contract process
- Liaise with the Marketing team to keep the job vacancy section of the website up to date; adding new roles and removing filled roles
- Respond to reference requests for previous employees; producing and sending standard references on behalf of the Firm.

**Remuneration and benefits**:

- Assist with growing the employee discount schemes available - setting-up, maintaining/updating staff discounts
- Monitor service years and arrange award for to mark employee retirements and long service.
- Keep employee benefits details updated on the HR system
- OpenHR Distribute Eye Care and Flu Vouchers, including purchasing more when need
- Learning & Development/professional qualifications:

- Set up and co-ordinate training programmes and conferences
- Liaising with trainers and participants to provide the necessary support and facilities. Send out joining instructions and feedback forms.
- Summarise feedback and prepare reports
- Maintain training records on OpenHR Create and administer feedback questionnaires via Survey Monkey.
- Assist with the scheduling of the Trainee Advanced Technology Academy programme. Organise and schedule annual Risk & Compliance workshops.

**Compliance**
- Provide administrative support for the annual Practising Certificate renewals

**HR database**
- Maintain the HR database
- OpenHR Update and log;, add discretionary holiday day, update fire warden and Health & Safety data, deal with general questions
- Add new joiners, add sick leave data
- Run and create reports
- Help to support users and to further develop the OpenHR system

**General**:

- Produce documents in house style; memos, letters, file notes, reports, contract docs, confirmation of probation, job terms change letters, schedules and tables
- Scanning, photocopying and filing
- Collate information for the ‘Monthly Brief’ firm wide communication update
- Produce regular staff movement’s reports and post copies on the intranet
- Maintain office supplies and order stationery and re prints of brochures and ‘give-aways’ for careers fairs
- Take and transcribe meeting notes and minutes from time to time
- Answer telephone calls to the HR team, take and pass on messages.
- Communicate with other employees and external contacts to deal with queries : Provide administrative support for the annual
- Practising Certificate renewals

**Desired skills**
- A Levels or equivalent
- 4-9 grades English and maths GCSE's
- Excellent organisational skills with a proven ability to multi-task, prioritise and work to short and changing deadlines
- Ability to verbally communicate and write clearly with a focus on attention to detail
- Excellent IT skills Microsoft Word, Outlook, Powerpoint, Excel and database skills
- Professional manner and appearance
- Calm, supportive, open and understanding
- Interested and committed
- Work to achieve consistently high standards and accuracy
- Well-organised, careful and conscientious approach together with excellent problem solving skills
- Ability to work as part of a team and to work independently
- Good relationship building and social skills and confidence to deal with all people at all levels
- Trustworthy and considerate
- Self aware and a high level of confidentiality
- Flexible, and willing to learn and have ‘a go’ Act with tact and diplomacy

**Training to be provided**

Course Content:

- Utilising IT programs and software
- Decision making
- Managing a quality service
- Project management
- Understanding the organisation and stakeholders
- Relevant regulations and policies
- Business fundamentals
- Professionalism and performance management

**You will complete the Level 3 Business Administrator Apprenticeship Standard.**
- This Apprenticeship will involve off the job training.
- You will also develop your knowledge, skills and behaviours.
- You need to have an employer to support your Apprenticeship and be employed in a relevant job role.
- The typical length of this Apprenticeship course is 18 months.
- This course has multiple start dates throughout the year

**Apprenticeship information**

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