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Medical Receptionist

2 weeks ago

London, United Kingdom Advanced Medical Services Full time

**Medical Receptionist**

We are looking for a Medical Receptionist for our front of house team, providing daily interface between our patients and services and undertaking responsibility for the effective delivery of the non-clinical aspects of our services to our ever-growing patient base.

This position is a Monday to Saturday role.

We are based in W13, London

**About the Role This is a “hands on” role involving the following main elements**:

- Managing the front reception and waiting areas
- Undertaking complex diary management including membership schemes, appointments, visits, payments and corporate client invoicing
- Facilitating effective communication and liaison between the front of house reception team clinical practitioners, laboratory services, corporate administrative staff and Clinic directors
- Proactively marketing the Clinic’s diverse range of services
- Maintaining/monitoring systems in order to provide relevant reporting to senior management
- Stock control for non-medical and medical Clinic supplies
- Ad hoc administrative tasks
- Key holder
- assisting with maintaining the security of the Clinic premises
- Experience in a supporting role within a healthcare environment
- Dedication to providing a first-class customer services and patient experience - Ability to use initiative
- A friendly, engaging, “sunny personality” and “can do” approach to every day
- Ability to prioritise patient welfare, identify areas of risk, anticipate potential problems and mitigate as required in accordance with Clinic protocols
- Ability to manage workload under pressure, prioritise tasks, delegate as necessary and follow up progress to ensure tasks are completed in a timely manner - Consistently reliable, well presented and discreet

Work Remotely
- No

**Job Types**: Full-time, Contract, Permanent

**Salary**: From £24,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- Medical Receptionist: 1 year (required)

Work Location: In person

Reference ID: JOB