Temporary Customer Service Representative

4 days ago


West Malling, United Kingdom Page Personnel Finance Full time

This is a temporary position to offer your customer service skills to a leading, fast growing company with an opportunity for the position to go permanent.

**Client Details**

My client is a well established business based in Kings Hill who are vastly growing their team.

**Description**

**The key responsibilities would include**:

- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation's offerings

**Profile**
- Able to start immediately
- Previous customer service experience
- Excellent communication skills
- IT literate
- Good organisation and timekeeping skills

**Job Offer**

An initial temporary position with the view to go permanent.



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