Cantonese Speaking Assistant Business Officer
24 hours ago
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**Ref: 21856**
**Your New Job Title: Cantonese speaking Assistant Business Officer (Birmingham)**
**The Skills You'll Need: Fluent in English and Cantonese, strong analytical skills and relevant experience in banking sector**
**Your New Salary: up to 28k, depending on experience**
**Location: Birmingham**
**Job status: 6 months fixed-term contract, possible to extend**
**Start date: ASAP**
**Position Summary**:
- The role of Assistant Business Officer is to support Business Manager/Branch Manager to deliver a professional relationship management service to customers, prospective customers and professionals.
- This is a key support role to the Business Managers. An important and attractive part of the role is the diverse and varied duties you would undertake on a daily basis, as well as gaining credit assessment skills and extensive knowledge of the retail andbuy-to-let mortgage lending.
**What You'll be Doing Each Day**:
Customer
- To assist Business Managers/Branch Manager in delivering a superior relationship management service to customers, prospects and professionals.
- To perform credit evaluation and conduct detailed and enhanced customer research to fulfil 'Know Your Customers’ and 'Know Your Customers’ Customers’ requirements.
- To support on daily activities including customers planning and pipeline management.
Process
- To prepare credit proposals, annual reviews and reports on BTL mortgage credit facility for risk review, assessment and control.
- To monitor and control designated accounts’ performance in accordance to the Bank’s guidelines.
- To keep abreast of the current banking regulation, the Bank’s Lending Policy and latest market conditions.
- To provide support and cover for other Business Managers/Officers when required.
- To provide relief cover for Retail when necessary.
People
- To assist Business Manager/Branch Manager in achieving departmental objectives.
- To ensure own personal development objectives are achieved.
- To provide assistance and support to junior staff.
- To build and maintain good business contacts internally and externally.
Compliance & Risk Management
- To comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
- To adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.
- To main awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control.
**The Skills You'll Need to Succeed**:
Essential Skills:
- Proficient in spoken and written English and Cantonese; Mandarin an advantage.
- University graduate in related disciplines.
- Experience of working in relevant environments such as Retail/ Mortgage/ Commercial/ Corporate Banking.
- Good understanding of customers’ needs and delivering superior customer service.
- Good verbal and written communication skills
- Experience of planning and prioritising work effectively and adhering to strict deadlines.
- Ability to understand and analyse financial data.
- Good understanding of the regulatory frameworks and compliance requirements.
Desirable Skills:
- CeMAP qualified.
- A good understanding of the UK retail mortgage market.
Please follow us on Linkedin: people-first-team-china
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