Ict Trainer

Salary
- £25,310 - £30,968

Number of jobs available
- 1

Detail of reserve list
- 12 Months

Region
- North East

City/Town
- Ashington, Blyth, Darlington, Durham, Gateshead, Middlesbrough, Newcastle-upon-Tyne, Newton Aycliffe, Peterlee, South Shields, Stockton-on-Tees, Sunderland

Building/Site
- NMS Stoney Lane Probation Office Sunderland, SR5 2JB, NMS Units 1 And 5 Swan House, NE8 1BQ, NMS Victoria House, NE4 7YJ, NMS Wear House, DH1 1TH, NMS Wetherby House, TS18 2SL, NPS 156 BOROUGH ROAD MIDDLESBROUGH, TS1 2EJ, NPS 160 ALBERT ROAD MIDDLESBROUGH, TS1 2PZ, NPS 9 CORPORATION ROAD DARLINGTON, DL3 6TH, NPS Durham City Probation Durham, NPS DURHAM HOUSE PETERLEE, SR8 1BS, NPS GREENWELL ROAD NEWTON ALCLIFFE, DL5 4DH, NPS GROUND FLOOR ADVANCE HOUSE THORNABY STOCKTON-ON-TEES, TS17 6QX, NPS MOWLAM HOUSE MIDDLESBROUGH, TS6 6DF, NPS RICHARD STANNARD HOUSE BLYTH, NE24 2AG, NPS SECRETAN WAY SOUTH SHIELDS, NE33 1HG, NPS SOUTH VIEW ASHINGTON, NE63 0RY, NPS WARWICK STREET GATESHEAD, NE8 1PZ, Unit 11 D, Station Approach, Team Valley Trading Estates, NE11 0ZF

Grade
- Other

Organisation Grade for HMPPS
- NPS Pay Band 3 National

Post Type
- Permanent

Working Pattern
- Full Time

Role Type
- Operational Delivery

Will the successful applicant have line manager responsibilities?
- No

Job description

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

**Overview of the job**

The purpose of the role is to deliver effective ICT Training on all Probation Service systems and processes to new and existing admin and operational staff at all grades across the region.

The Regional ICT Trainer reports to the Regional ICT Training Specialist. Travel across the region will be required as part of the job to deliver ICT training to colleagues.

**Summary**

The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Deliver ICT Training for Probation Service ICT systems to groups of staff using national and locally agreed lesson plans, either face to face in the classroom or virtual delivery via MS Teams. When required, the job holder will deliver group presentations and workshop sessions plus individual coaching and targeted learning appropriate to need, remotely or face to face throughout the probation region
- Preparation for training events, on-line and in the classroom, ensuring all materials are available, current and accurate
- Be aware of diversity issues relating to training delivery and documentation including individual learning needs and provision of ICT Training support to Assistive Technology users.
- Maintain the ICT training databases, updating the training system in preparation for a training course; administer bookings through myLearning, incl. obtaining attendance lists; sending out joining instructions to learners; adding attendance details
- Assist the ICT Training Specialist to ensure all training materials are kept up to date reflecting changes to guidance and processes, systems and software; identify and propose potential improvements to training materials.
- Assist in the production of training material in a variety of media formats, E- Learning, Video and Virtual training platforms to meet learners’ needs and maximise efficiency of delivery.
- Undertake evaluation of training events, analysing feedback from attendees on the day or after the event to check successful achievement of expected outcomes and effectiveness of delivery with a view to making improvements where identified

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Behaviours**
- Developing Self and Others
- Communicating and Influencing
- Delivering at Pace
- Changing and Improving

**Ability**
- Deliver training and presentations to diverse groups of people
- Interpret and present technical and complex information to staff of differing abilities to enable their understanding
- Excellent communication and interpersonal skills are required to provide training to users of all abilities

**Experience**
- Experience of teaching or delivering training to a diverse mix of staff within a work environment
- Knowledge and understanding of teaching adults and the associated learning methods that are employed
- Strong IT skills with an in-depth knowledge of MS Office products - Word, Excel,