Ticketing Sales Supervisor

1 day ago

London, United Kingdom The Lost Estate Full time

We are seeking an experienced, highly organised and proactive Ticketing Sales Supervisor to join our team at The Lost Estate.

We are looking for an individual with a proven **track record in high-end theatre or events**. You will be passionate about the arts and hospitality and believe in our mission of bringing TLE’s immersive experiences to the widest audience possible. You’ll relish the prospect of working in a **fast-paced, high-growth startup environment** and want to come on the journey with us as we expand across London, the UK and new global markets.

As Ticketing Sales Supervisor, you will play a crucial role in the successful execution of our ticketing and sales strategy, helping to ensure the **delivery of exceptional service from a guest‘s first point of contact through to visit**. You’ll work closely alongside Head of Sales and Customer Service as well as other members of management team supporting the overall department function.

KEY DUTIES:

- **Assist in the management of guest retention and growth, including database mangement, superfan growth and complaint resolution**:

- **Complete venue and sales capacity management**:

- **Liaise between departments to support guest requests and changes**:

- **Compile and distribute weekly sales reports and assist with data tasks when required**:

- **Proactively develop and implement contracts for third party and travel trade sellers, establishing and maintaining positive commercial relationships to help increase revenue.**:

- **Manage all aspects of group and corporate bookings**:

- **Assist with ticket system builds including event builds, discount codes and others as and when required**:

- **Strategising new ticketing opportunities and partnerships for TLE**:

- **Assist with staff scheduling when required**:
PERSONAL SKILLS AND QUALIFICATIONS:

- **Previous experience with Klaviyo or other marketing automation platform (desirable)**:

- **Previous experience with Line-Up or ticketing and database systems (desirable)**:

- **Advanced experience in using Google Sheets for data analysis purposes**:

- **Excellent customer service skills**:

- **Effective sales and relationship building skills**:

- **Flexibility to work evenings, weekends, and holidays as required**:

- **Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively**:

- **Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams**:

- **Commercial mindset**:

- **Ability to perform well under pressure**:

- **Great problem-solving skills**:

- **Adaptable to change and possess a willingness to embrace innovative ideas and new processes**

**Job Types**: Full-time, Permanent

Pay: £29,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Employee discount
- Work from home

**Experience**:

- Customer service: 2 years (required)

Work Location: Hybrid remote in London

  • Sales & Ticketing Administrator

    5 days ago

    London, United Kingdom ST PAUL'S CATHEDRAL Full time

    We are currently seeking a Sales & Ticketing Administrator to join our Sales & Ticketing team in one of the most iconic buildings in the world, St Paul’s Cathedral. The postholder will be responsible for providing a smooth operation of ticketing sales, group bookings and customer service at St. Paul’s Cathedral, whilst ensuring visitors have a seamless...

  • Ticket Sales Assistant

    7 days ago

    London, United Kingdom Sadler’s Wells Full time

    **Job details**: **Posted** 13 November 2024**Salary** £13.47 per hour, plus benefits**Location** London**Job type** - Permanent**Discipline** - Marketing & Communications**Reference** 002562Ticket Sales Assistant Do you have exceptional customer service skills? Do you enjoy meeting people? Do you thrive when working as part of a team? If so, we have a...

  • Ticket Sales Advisor

    1 day ago

    London, United Kingdom Charlton Athletic Football Club Full time

    Position Ticket Sales Advisor Location: The Valley Stadium **Salary**: Circa £18,000 - £20,000 per annum Hours: Full time, 35 hours per week plus match days About Us Charlton Athletic Football Club is an English professional association football club based in Charlton, south-east London. The club was founded on June 9th, 1905 and has a very storied...

  • Sales Supervisor

    2 weeks ago

    London, United Kingdom Zachary Daniels Full time

    Sales Supervisor | Amazing Showroom | £28k base | Earnings over £40,000!! We are currently recruiting for aSales Supervisorfor a retailer well known for their sales excellence and customer service standards within assisted sales and big-ticket retail. With a basic salary circa £28k and realistic earning potential of over £40k OTE, this is a fantastic...

  • Ticket Sales Representative

    7 days ago

    London, United Kingdom Layered Reality Full time

    Layered Reality are the leaders in immersive entertainment experiences - with powerful storytelling, cutting-edge technology and outstanding customer service. We combine live theatre (actors, movie-scale sets, and special effects) together with the latest digital technology (virtual reality, projection mapping and holograms) plus physical sensations (sight,...

  • Sales and Ticketing Coordinator

    1 day ago

    London, United Kingdom Gamepath Entertainment Full time

    An exciting opportunity has arisen for a Sales and Ticketing Coordinator to join the Path Entertainment Group and work across our London experiences; Monopoly Lifesized and Saw: The Experience. In this role, you will work within the sales and ticketing team to ensure the efficient running of our ticketing function, offering exceptional customer service and...

  • High Ticket Sales pros

    5 days ago

    London, Greater London, United Kingdom Quantum Leap Mindset Full time

    High Ticket Sales ProfessionalIf you thrive in high-ticket sales, love the freedom of remote work, and are driven by personal growth and leadership, this is the opportunity you've been waiting for.AtQuantum Leap Mindset, we empower people to achieve extraordinary results through world-class leadership and success education. As we expand, we're seeking an...

  • Ticketing Manager

    1 week ago

    London, Greater London, United Kingdom Live Nation Entertainment Full time £60,000 - £120,000 per year

    Job Summary:Company: Live NationDepartment: VIP Nation EuropeLocation: Farringdon, LondonReports to: Director of TicketingWorking Hours: Full timeContract Type: PermanentRole starting: Jan 2026Role DescriptionVIP Nation is a department of Live Nation which provides VIP package solutions to tours, festivals and special events. Reporting to the Director of...

  • Ticket Sales and Information Assistant

    5 days ago

    London, United Kingdom The Royal Household Full time

    Household / Department Royal Collection Trust Section / Branch Visitor Experience Location Buckingham Palace Contract/recruitment type Permanent Starting salary £11.05 per hour, plus lunch and training provided Hours of work Full time over 5 days, Monday to Sunday (Part time requests considered - 3 days minimum) About the role **It's selling the...

  • Ticket Desk Supervisor

    1 day ago

    London, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a...