Corporate HR Coordinator

The Talent Acquisition team, together with the Corporate HR team including, HR, Learning and Organisational Development and the Colleague Experience team make up the People Team at the NHSBSA. We work together as one, collaborating to develop the best people initiatives and leverage the talent and skills that we all have.

We have ambitious future plans for delivery, and our people are the key to us achieving these goals. This is an exciting time to join our People team here at the NHSBSA.

An exciting opportunity has arisen for an HR Coordinator to join our Talent Acquisition team.

If you are passionate about delivering a great customer experience, have excellent organisational skills, can communicate confidently and professionally with a variety of stakeholders, then this could be the role for you.

We are committed to being a flexible employer. The team work largely remotely, however our office base is in Newcastle upon Tyne and there will be a requirement to attend the office for work or meetings as required.

What do we offer?
- 27 days leave (increasing with LoS) plus 8 bank holidays
- Flexible working (we are happy to discuss options)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts

This will include dealing with a range of People queries, from both internal and external customers and handling highly confidential and sensitive information, through managing the HR inbox’s. Co-ordinating and improving HR processes to ensure a smooth flow in relation to recruitment and people-related tasks - throughout HR and other departments - in areas such as job evaluation and establishment control.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

**In this role, you are accountable for**:
2. The production and distribution of confidential correspondence, prioritising accuracy and timely delivery and advising on queries which may arise as result of said
3. Liaise with internal departments such as Commercial and Finance, to raise purchase orders to be authorised.
4. Driving the improvement of the job evaluation process, ensuring that requests for both new roles and re-bandings are handled efficiently. Attending consistency panel meetings to record and feedback outcomes as required. This will include maintaining detailed and auditable records of evaluation requests and results and communicating results to all relevant stakeholders.
5. Attending meetings as and when required on behalf of HR, Reward & Recognition and Talent Acquisition teams.
6. Working in conjunction with the Talent Acquisition team, managing a review of all NHSBSA job descriptions, working across business areas with managers and the HR Advisors to ensure that an up-to-date, version-controlled job description on accessible templates is held on file for each role within NHSBSA.
7. Managing the establishment control process on behalf of HR, ensuring that all requests are processed accurately and in a timely manner. Liaising with managers, Finance and HR Shared Services to ensure a smooth end-to-end process which complies with ESR, proactively seeking solutions to resolve any issues.
8. Supporting the HR Advisory and Business Partnering team in the management of employee relations, acting as a formal note-taker during grievance, investigation and disciplinary meetings and distributing required correspondence when required.
9. Contributing to the design, implementation, and maintenance of a number of people processes, enabling effectiveness for both the People Team and colleagues across the organisation.
10. Working within and giving advice on relevant policies and procedures and contributing to the review of these in line with employment legislation, NHS Developments, Best Practice and business need.
11. Planning, coordinating and attending meetings and activities such as training events and careers fairs, liaising with internal stakeholders and external suppliers where required.
12. Reviewing and submitting Occupational Health referrals, tracking the progress of th