Community Engagement Officer

Home Care Assist are a community care provider who operate within Stoke and Stafford. We are looking for a Community Engagement Officer to aid us in the growth of our 2 branches and further branches with in the Midlands as the company grows.

You will be required to organise and attend events in the local community, with the purpose to promote our services as well as our employment vacancies.

The role will involve working 37.5 a week over weekends as well as weekdays and some bank holidays. Over time we are also looking to purchase a exhibition van to promote Home Care Assist further, so will need to be confident in driving a van.

**You will need to be a Car Driver with your own car.**

**The Perks**:

- Full time contract
- Paid Mileage
- Career progression opportunities
- Pension Scheme
- **25 days Holiday Pay plus Bank Holidays**:

- Blue Light Card offering hundreds of discounts after 6 months service

**What you'll be doing**:

- Develop relationships in the local community maintaining a pipeline of opportunities by growing and leveraging your network.
- Working to agreed targets.
- Deliver promotional activities both face to face and virtually to increase awareness of Home Care Assist client services and employment opportunities in the local community.
- Plan and successfully execute regular community marketing events including attending fairs, exhibitions, recruitment events and any other events that would promote our services to the public.
- Continually deliver a message that reflects our mission, vision and values and delivers our value proposition.
- Plan and coordinate a schedule of activity across social media platforms.
- Ensure digital content is engaging and kept up to date.
- Accurately track and record enquiries and use the information to manage and adjust strategy to optimise messaging and education in the community.
- Maintain accurate data and information to analyse own performance. Use data and information to continually assess performance against strategic goals.
- Manage own time effectively, prioritising critical tasks and adapt to the changing needs of the business and reacting to new needs or challenges in an effective manner.
- Carry out any other duties deemed necessary for the successful operation of the business.

**What you'll Need**:

- 2 years’ experience working in a similar role
- Proven track record in successfully building strong relationships both face to face and virtually within a local community to achieve business objectives using a variety of tools and techniques.
- Good understanding of marketing principles with experience of using a range of marketing and communication approaches including managing digital media platforms/campaigns.
- Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms, with the ability to learn and adopt new technologies where appropriate.
- Experience of using data and analytics to make informed business choices.
- Effective interpersonal skills with excellent verbal and written communication skills, with the ability to deliver effective and engaging presentations or workshops to a broad-based audience.
- Strong organisational skills, and ability to prioritise work streams.
- Self-motivated with the ability to work independently, use initiative and be resilient.
- Ability to work flexibly to meet the needs of the business.
- Competent in using a CRM database to capture data, and follow up where necessary.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Sales: 1 year (preferred)
- Marketing: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Community Engagement Officer