Visitor Engagement Officer
3 days ago
We're looking for someone to join our welcoming Country Parks team, part of Staffordshire County Council's Environment & Countryside Service. The team look after Staffordshire County Councils country parks, green spaces, and manage the county's public rights of way, and we're passionate about helping people enjoy and understand Staffordshire's natural and historic environment. As the Visitor Engagement Officer, you'll help us deliver a great visitor experience at the Chasewater Innovation Centre and other countryside sites. You'll run the day-to-day operations of the Innovation centre, support volunteers, visitor activities and events, and help make sure our facilities are safe, engaging and well-managed. You'll also play a key role in raising awareness of the special features of our sites and encouraging responsible use. Whether you're managing bookings, training volunteers, or working with partners, you'll make a real difference to how people experience Staffordshire's Country Parks. In this role you'll: Oversee daily operations of the Chasewater Innovation Centre and support other visitor facilities. Organise and manage events, activities and bookings. Lead and develop staff and volunteers. Work with partners, tenants and stakeholders to support activity on site. Carry out checks and inspections to keep our premises safe and compliant. Support the development of new facilities and commercial opportunities. Handle financial processes including cash handling, recording, and monitoring. Produce engaging visitor information and ensure it's shared effectively with the public. Experience Experience working in visitor engagement, customer-facing environments, or managing visitor/education/conference facilities. Experience organising and running public events. Experience producing visitor information or interpretation for the public. Experience managing or supporting staff and/or volunteers. Experience of health and safety procedures, including basic risk assessment and safe premises management. Experience of basic financial tasks, such as cash handling, sales, or financial recording. Skills Strong interpersonal skills and the ability to engage confidently with visitors of all ages. Clear and effective verbal and written communication skills. Able to work well in a team and motivate others, including volunteers. Other Requirements A valid driving licence (the post is designated casual car user). Willingness to work weekends, public holidays and occasional evenings as part of a 7-day rota. This role is subject to a DBS check. Interviews will be held during the week starting 5 January 2026. Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.
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Visitor Engagement Officer
3 days ago
Cannock, Staffordshire, United Kingdom Staffordshire County Council Full timeWe're looking for someone to join our welcoming Country Parks team, part of Staffordshire County Council’s Environment & Countryside Service. The team look after Staffordshire County Councils country parks, green spaces, and manage the county's public rights of way, and we’re passionate about helping people enjoy and understand Staffordshire’s natural...
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Visitor Engagement Officer
2 days ago
Cannock, United Kingdom Staffordshire County Council Full timeWe invite you to join the Visitor Engagement Officer team at Staffordshire County Council. This role supports our welcoming Country Parks team within the Environment & Countryside Service, delivering outstanding visitor experiences across county parks and countryside sites. Staffordshire County Council provided pay range This range is provided by...
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Visitor Engagement Officer
1 day ago
Cannock, United Kingdom WMJobs Full timeStaffordshire County Council – Environment & Countryside Service – Visitor Engagement Officer (Chasewater Innovation Centre) Overview We are looking for a dedicated professional to manage the day‑to‑day operations of the Chasewater Innovation Centre and enhance the visitor experience across our country parks. Responsibilities Oversee daily operations...
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Visitor Engagement Officer
3 days ago
Cannock, United Kingdom Staffordshire County Council Full timeWe're looking for someone to join our welcoming Country Parks team, part of Staffordshire County Council’s Environment & Countryside Service. The team look after Staffordshire County Councils country parks, green spaces, and manage the county's public rights of way, and we’re passionate about helping people enjoy and understand Staffordshire’s natural...
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Visitor Engagement Officer
3 days ago
Cannock, United Kingdom Staffordshire County Council Full timeWe're looking for someone to join our welcoming Country Parks team, part of Staffordshire County Council’s Environment & Countryside Service. The team look after Staffordshire County Councils country parks, green spaces, and manage the county's public rights of way, and we’re passionate about helping people enjoy and understand Staffordshire’s natural...
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Visitor Engagement Officer
6 days ago
Cannock, United Kingdom We Manage Jobs(WMJobs) Full timeWe're looking for someone to join our welcoming Country Parks team, part of Staffordshire County Council’s Environment & Countryside Service. The team look after Staffordshire County Councils country parks, green spaces, and manage the county's public rights of way, and we’re passionate about helping people enjoy and understand Staffordshire’s natural...
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Visitor Experience
1 day ago
Cannock, United Kingdom Staffordshire County Council Full timeA local government authority is seeking a Visitor Engagement Officer to lead the Chasewater Innovation Centre operations. Responsibilities include managing events, volunteer coordination, and ensuring visitor safety. Ideal candidates will have experience in customer-facing roles, excellent communication skills, and a passion for engaging with the public....
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Visitor Experience
5 days ago
Cannock, United Kingdom We Manage Jobs(WMJobs) Full timeA local council in Cannock is seeking a Visitor Engagement Officer to lead operations at the Chasewater Innovation Centre. In this role, you will oversee daily functions, organize events, and support staff and volunteers. Your engagement and communication skills will play a crucial role in enhancing visitor experiences and managing safety compliance. The...
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Visitor Engagement Assistant
1 week ago
Cannock Chase, United Kingdom Staffordshire County Council Full timeWe are looking for a visitor engagement assistant to enhance the visitor experience at Cannock Chase, located at Marquis Drive. You will be dealing with visitor enquiries, offering advice and guidance in a professional and courteous manner You will also be responsible for a small selection of items for sale and for administering the hiring of disability...
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Visitor Experience
2 days ago
Cannock, United Kingdom WMJobs Full timeA council in the UK is seeking a Visitor Engagement Officer for the Chasewater Innovation Centre. This role involves overseeing daily operations, organizing events, and enhancing the visitor experience. The ideal candidate will have experience in visitor engagement and event management, along with strong interpersonal and communication skills. Candidates...
