Civil Enforcement Officer

3 days ago

Kingston upon Hull, United Kingdom Hull City Council Full time

Reference

HUL/25/0354

**Full Time Equivalent Salary (based on a 37 hour working week)**

£24790 - £25584

Occupational group

Transport/Traffic

Job term

Full Time

Appointment type

Permanent

Hours

37

Division

Regeneration & Partnerships - Directorate

Closing Date

18 July 2025

Proposed Shortlisting Date

23 July 2025

Proposed Interview Date

06 August 2025

Place of work

1st Floor Festival House, Hull HU1 3JJ

For an informal discussion please contact

Sharon Calvert

Contact telephone

07702 670247

Hull City Council are looking to recruit full time Civil Enforcement Officers to complement its existing workforce.

As a Civil Enforcement Officer you will be passionate about making a difference. Your day-to-day role will be to enforce parking restrictions through issuing penalty charge notices.

Civil Enforcement Officers are a highly motivated and committed front line, uniformed team who are responsible for the enforcement of the councils parking restrictions.

All training will be done in-house by our current team of Senior Civil Enforcement Officers and Supervisors who have extensive experience.
- Carry out enforcement duties in a fair and consistent manner
- Issue Penalty Charge Notices to vehicles that are parked in contravention of the Councils Parking Places and Traffic Regulation Orders
- Deal with contentious situations assertively and with diplomacy
- Remain calm under pressure and be able to think and act confidently
- Deliver excellent customer service and provide a variety of information to members of the public
- Identify faults and carry out routine maintenance on Pay and Display machines
- Operate handheld technology equipment and radios
- Work safely in line with Council Risk assessments, Health and Safety Polices and within the Councils Policies and Procedures
- Report various issues they encounter when on patrol to the Council or partners such as the Police.

You will be required to work a 37-hour week, currently 5 x 9hr shifts over a 5 week rolling rota. Working evenings and weekends as part of a shift rota. Work alone for the majority of the time.

Experience within the Parking industry would be an advantage but is not essential as full training is provided.

The starting salary is £24,790 plus shift allowance for evening and weekend working.

If you feel you have the skills to succeed in this role, we would like to hear from you.

Interviews will take place on either 6, 7 or 8 August 2025

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We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

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