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Operations Assistant

2 weeks ago

Blackburn, United Kingdom Fleet Assess Ltd Full time

Job Summary:
**Responsibilities**:

- Ensure maintenance of HGV trailers in line with SLA’s and Fleet Assess operational requirements.
- Forward plan, weekly, monthly, and annually, maintaining, maintenance schedules/planners across all fleet and other plant and equipment.
- Develop a clear understanding of the operations and all related legislation.
- Build and maintain professional relationships with Customers and suppliers.
- To support the Hire controller, ensuring Fleet is prepped and ready for hire.
- Ensure timely monthly KPI reporting.
- Ensure all operational data is maintained accurately, scanned, and stored to the systems timely.
- Answer telephone calls and respond appropriately.
- Support changes in the role necessary to take the department and business forward.
- To raise estimates, job cards, and invoices to customers for chargeable work.
- Ensure all fleet lists are up to date, registered on the Companies database with all relevant information and updated when required.
- Must be computer literate, with good skills in the use of Microsoft Excel, Word, and Outlook.
- Maintain, enhance, and set up various spreadsheets with data timely and accurately.
- Provide support and cover when other staff are on leave.
- To use own initiative and bring forward ideas.

Qualifications:

- Previous Experience with Transport is beneficial for this position.
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
- Strong data entry skills with a high level of accuracy
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Ability to prioritise tasks and meet deadlines

Key Characteristics:

- You will need to be on board with our core values, customer first approach and able to work in a fast
- moving environment with a great team of people.
- Must always act with integrity and honesty.
- Can demonstrate, enthusiasm, determination, commitment.
- Work under own initiative and as part of a team
- Capacity to cope with challenging situations and challenge appropriately
- Readiness to explore new approaches.
- Able to challenge appropriately
- To have a can do, do it now attitude.

We offer competitive pay based on experience.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: OPA01