Head of Product

**3t is currently looking to recruit a Head of Product on a permanent contract located in Newcastle, UK.**

**The Company**

At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive.

3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide.

Together, we are training the workforce of the future.

3t Digital is dedicated to transforming training with our award-winning software and immersive technologies to create engaging, memorable learning experiences for your workforce.

**The Role**

3t Digital offers B2B learning software and content to safety critical industries. As the Head of Product at 3t Digital, you will play the lead role in shaping the product strategy, vision, and execution for our product range. You will lead the product team, reporting directly to the Managing Director and working closely with engineering, design, sales, and customer success to deliver innovative solutions that meet market demands. The product team is currently comprised of a product manager, a product owner and a UX designer. The incumbents understand our customer processes well. Your primary responsibility is to ensure that our product continues to deliver value to customers while aligning with the company’s growth strategy.

You’ll need to be strategic, customer-centric, and capable of balancing short-term execution with long-term vision. This role offers the opportunity to have a direct impact on the company’s direction and success while being deeply involved in hands-on product development.

Product Strategy and Vision:

- Collaboratively define and drive the product strategy, aligning it with the company’s overall business goals and growth objectives.
- Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation.
- Create and communicate a clear product vision to all stakeholders, from team members to the 3t board.
- Own the roadmap, prioritisation and its execution

Product Development and Execution:

- Work closely with the agile engineering teams to ensure alignment on what is being built, why and at what pace.
- Work closely with sales and managed services teams to better understand customer needs, feedback and ideas
- Ensure product development cycles are completed on time, within scope, and within budget.
- Implement efficient processes for product management, including backlog prioritization, feature development, and release planning.

Customer-Centric Approach:

- Lead the effort to gather and synthesize customer feedback and usage data to continuously improve the product.
- Collaborate with the sales and customer success teams to understand customer pain points, translate them into product requirements, and refine features.
- Create and manage a system whereby product features are tested with customers in order to improve design and impact
- Advocate for the voice of the customer in all product decisions.

Team Leadership:

- Lead and mentor the product management team, fostering a culture of ownership, innovation, and continuous improvement.

Stakeholder Communication:

- Present product updates, strategies, and results to the executive. board members and other stakeholders.
- Manage communication and expectations between the product team and other departments, including sales, marketing, operations and other group companies.

Metrics and Performance:

- Define, track, and report on key performance indicators (KPIs) related to product performance, customer satisfaction, and business growth.
- Use data to make informed decisions and guide product development priorities.

**The Person**

At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence.

Required Skills and Experience:

- Experience: 8+ years of product management experience in a software company,
- preferably in a small to mid-size SaaS environment.
- Leadership: Proven experience in leading a product management team and driving
- cross-functional collaboration.
- Product Development: Strong background in end-to-end product development,
- including requirements gathering, prototyping, user testing, and feature rollouts.
- Strategic Thinking: Ability to align product goals with business objectives and pivot
- quickly based on market changes.
- Customer Focus: A deep understanding of custo