Technology Implementation Consultant

1 week ago

Edinburgh, United Kingdom CALERO Full time

**Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.**

**JOB SUMMARY**

Calero, the leading technology expense management solution for complex enterprises, is looking for a Technology Implementation Consultant based in the UK ideally at one of our offices. Reporting to the Technical Solutions Senior Manager, you will perform tasks to support implementation and configuration of client requirements within Calero software platform. You will partner with Technology Business Consultants and the client to obtain and document requirements. You will also support internal configuration requirements in line within business needs. To be successful in this role, you will commit to maintaining compliance with all company policies and procedures.

**ESSENTIAL JOB RESPONSIBILITES**
- Performs standard configuration of Calero software platform
- Support the Technical Support team in helpdesk ticket resolution
- Support system upgrades (single tenant)
- Create and submit knowledge articles for review
- Provide training in-line with achieved skillset
- Partner with professional services to ensure alignment against client objectives and needs

**EDUCATION/SPECIAL LICENSES OR CERTIFICATION**
- Bachelor’s degree and/or related experience (a combination of education and experience will be considered)

**EXPERIENCE**
- System data import and export
- Standard workflow creation and maintenance
- Custom report creation and maintenance
- Dashboard creation and maintenance

**SKILLS**
- Attention to detail
- Ability to work in a fast paced environment
- SQL
- Microsoft Excel
- Microsoft Windows

**COMPETENCIES**
- Excellent verbal, written, and non-verbal communication skills
- Lead by example by maintaining strong ethics, values, trust and integrity
- High emotional intelligence and critical/forward thinking
- Action oriented, results driven, and ensures accountability
- Customer Focused
- Quality decision making
- Analytical skills
- Organizational skills and planning/priority setting
- Excellent ability to work collaboratively and confidentially with all levels in the organization

**BENEFITS**:

- Private Healthcare for you and your immediate family
- Gym Membership
- Life Insurance (pay out being 4 times your salary)
- Competitive Paternity and Maternity Package
- Pension Contribution
- Team Building Budget and Employee Events
- Office Drinks, Snacks, Coffee etc.
- Volunteer Day
- Flexible Bank Holiday Policy

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