Reception Supervisor/ Administrator

2 weeks ago

Dawlish, United Kingdom Cofton Holidays Full time

**Duties Include:

- **
- Meeting and greeting customers on our main Reception desk
- Answering customers calls, taking bookings and dealing with enquiries
- Communicating with customers via various social media channels
- Promote excellent customer service at all times
- Responsible for processing refunds
- Dealing with customer complaints/concerns
- Responsible for opening up and closing down
- Support the Reception Manager

**Requirements:

- **
- Experience in a similar role
- 1 Years supervisor experience
- NVQ Level 3 in Business Admin or similar
- Excellent IT & typing skills
- The ability to multitask

**Benefits Include:

- **
- £11.50 per hour
- 40 hours a week over 5 days to include weekends
- Shifts allocated via a weekly rota, hours between 8.30am and 8pm
- Additional hours available
- 28 days holiday
- Apprenticeship opportunity available
- Company Pension Scheme
- Healthcare Cover Available (after successful probation)
- Access to Company PerkBox Scheme
- Training and development opportunities
- Uniform Provided
- Discounted Staff Menu whilst on duty
- Discount on food and drink from restaurants
- Complimentary use of leisure facilities
- Discounted rate for exercise classes
- Reduction on accommodation for friends and family
- Free On-site Parking
- What's great about working for Cofton is being part of a successful business and part of a devoted team, we're located out of town in the countryside with great transport links, you can cycle from Dawlish or Starcross, we have a bus stop on our entrance with busses running regularly from Exeter to Dawlish, Teignmouth and beyond, for those that drive we have plenty of onsite parking._

**Job Types**: Full-time, Apprenticeship

**Salary**: £23,920.00 per year

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