Income Community Housing Assistant

2 weeks ago


Whitehaven, United Kingdom Home Group Full time

Community Housing Assistant (Income Management)
Full time (37.5 how), permanent
£9.90 to £10.86 per hour (£19,360 to £21,239 per annum) plus great benefits
Hybrid working: from home, some office days and across the local community - either Whitehaven, Wigton or Maryport - let's us know which area you would prefer
**Empowering our customers to live rewarding and happy lives. That’s when it hits home**
We have a fabulous job opportunity for you to join our brilliant team as Community Housing Assistant. Your role in a nutshell is to make our customers happyYou’ll provide fabulous support to our Housing Managers with all income management tasks, ensuringour customers receive a brilliant service and helping our local communities to thrive.
But it’s so much more than thatIt’s not just about providing our customers with a home; it’s about building relationships and making sure we always deliver on our customer promise.Yes, you’ll collect rent and chase arrears, but importantly you’ll be therewhen our customers need us such as signposting to our teams who are experts in universal credit and benefits.
You’ll be a self-starter, able to work on your own to meet our targets and will get loads of support as you develop in the role.You can find out more about the role in our Community Housing Assistant job description.
**It really is a great place to work**In fact, did you know Home Groupis 5^th best to work in the UK (non-profit & charity organisations)? But don’t just take our word for it, here’s what our colleagues have to say - 10 reasons to love working at HomeGroup.
**Where and when you will work**
The great news is that you have the flexibility of working from home, in the office (1-2 days per week) either Wigton, Maryport or Whitehaven - let us know which you would prefer and across the local community.
**About you**
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