Sampling Quality Auditor

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
**What you’ll be doing**
In this role you will be part of the Quality Team, within the wider Laboratory structure, supporting the QualityManager in the delivery of the day to day operation of the Quality Management System and audit program for laboratory, potable and waste samplingensuring the continued accreditation to ISO17025, DWTS and MCERTS for laboratory and sampling activities.
- This role will involve_:

- Providing accurate, timely information in response to customer enquiries to Technical / Sampling Managers in support of Quality and Audit Manager. Keeping customers informed. Ensure problems with analysis are communicated
- Performing H&S inspections. Taking pro-active lead in local departmental audits, documenting the findings, and ensuring actions are cleared within agreed timescales. Whilst conducting field-based audits ensure that safety observations are reported and loggedappropriately
- Carry out one SHE6A/SHE6B/SHE6C per month, assisting in SHE1, SHE7 and SHE10 audits
- Raising a minimum of 2 safety observations per month
- Challenging costs & involving procurement in spend decisions. Streamline QMS processes.
- Update EQA and KPI data for Quality Management requirements monthly and for Quarterly Quality Review/Management Review Meeting
- Organising and conducting Technician audits in the potable and waste sample teams as per the audit schedule, Quality System of the QMS, laboratory method audits
- Assist in the preparation for and participate in external audit activities (eg UKAS, EA)
- Providing advice, support & training to the laboratory and sampling teams
- Manage timely review, revision and issue process of quality documentation adhering to document change controls and requirements of QMS/ISO17025.
- Assisting in the assessment of trainee review audits to ensure training has been completed to the right standard
- Proactively identifying training needs with supporting evidence via development plan
- Ensure the effective implementation and monitoring of the AQC processes are delivered daily as per procedure. Technical support of the AQC process

**What you should bring to the role**:

- Experience of working within MCERTs, DWTS or ISO17025 accredited Quality Management System
- Demonstrating understanding of ISO17025, Drinking Water Inspectorate and Environment Agency quality guidelines and their importance
- Good attention to detail in own work and in checking others work against an agreed quality system
- Self-motivator, focussed and personable individual with the ability to work autonomously yet part of a wider team.

**What’s in it for you?**
In this role you will become a part of the new Modelling Centre of Excellence, working alongside a team of modellers and reporting directly into the Water Modelling Lead. You will be part of a very busy team delivering clean water network modelling projectsand studies, and at the forefront of the largest technological step-change in hydraulic modelling since we got computers. This will involve learning to undertake detailed hydraulic modelling studies using InfoWater and soon InfoWorks. The water hydraulic modellingteam is at the core of the business and feeds directly into growth and development planning, as well as our overall business strategy.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you moneyand support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner.If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customerson the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.