Renewals Co-ordinator

1 week ago

Birkenhead, United Kingdom Jones & Chapman Full time

We’re looking for a highly motivated **Renewals Co-Ordinator** to complement our fantastic team in our Lettings Support Centre in **Birkenhead**. As a Renewals Co-Ordinator you will provide tenancy renewals administration support services to branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

**What’s in it for you?**
- **Basic salary - £14,000 plus uncapped commissions**
- **Support **in training towards **ARLA** - **NFOPP** **qualifications **(additional **£1,000** on basic salary once qualified)
- Industry leading **training and development**
- Demonstrable **career** ladder
- Opportunities for **progression**
- **Collaborative**, **rewarding** and **fun** environment
- Team **incentives**
- Understanding of **operations** within an estate agency business

The wellbeing of our staff is of the utmost importance to us, which is why our corporate charity partner is MIND. Not only did we top up pay for all furloughed staff during the pandemic to ease any financial concerns, we also have in place a variety of ongoing mental health initiatives and an employee assistance programme to help with worries about all aspects of life.

**Key responsibilities of a Renewals **Co-Ordinator**:
The main purpose of your role is to provide a **tenancy renewals **service to branches, landlords and tenants. You will seek client instructions and negotiate renewal terms and extensions of tenancies with landlords and tenants. Preparing new tenancy agreements, obtaining fees and chasing and executing documents and administering periodic tenancies.

**Skills and experience required to be a successful Renewals Co-Ordinator**:

- Outstanding **Customer Service and telephone** skills
- Solid **negotiation and administration** skills - ideally with some sales experience
- **Resilient**, **positive**, **numerate** and **detail oriented**
- **Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills

Our existing **Renewals Co-Ordinator **team comes from a diverse range of backgrounds including **Customer Support, Call Centre, Residential Lettings, Retail, Sales, Hospitality, Leisure and Care sectors**

Following the acquisition of Countrywide in 2021, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 16,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group can offer a stable and progressive setting for all staff.

**Job Types**: Full-time, Permanent

**Salary**: From £18,525.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: One location

Reference ID: Wirral/RCSep22

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