Sdr

**Sales Development Representative**

**_ Birkenhead - Hybrid_**

**Who are we?**

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

**The Role**

You are our driving force in initiating contact with our potential clients, inbound lead qualification and processing leads through the sales cycle by qualifying prospects and setting appointments. Your goal is to provide and qualify genuine sales opportunities, meeting your KPI’s, to ensure the overall delivery of our sales target.

**The areas of responsibility for the Business Development Representative include**:

- Lead Generation (Inbound/Outbound)
- Data Management
- Proactive outreach
- Research
- Qualification
- Booking meetings

**Responsibilities**:
**Sales Development**:

- Qualify inbound leads based on specific criteria and setting appointments for our sales team.
- Identify key decision-makers within target accounts and develop relationships with them.
- Work closely with the sales team to ensure a smooth handover of qualified leads.
- Manage and maintain CRM system (Salesforce), ensuring all sales related activity are input accurately and efficiently.
- Use LinkedIn, CRM, Sales enablement tools and sales intelligence to improve processes.
- Learn about the industry by reading, watching videos, listening to podcasts, and liaising with internal colleagues to prepare you for having knowledgeable, credible, and transparent conversations with prospective customers in the industry.
- Build effective relationships with new and prospective customers, managing them along the qualification process until it is appropriate to book an appointment.
- Consistently achieve required sales activity metrics and targets (calls, time, CRM usage, leads)
- Convert qualified leads into sales opportunities for sales teams by booking and scheduling discovery calls and online demos with potential customers, against predefined targets

**Data Management**:

- Ensure proactive and timely updates to opportunity progress in the CRM system, so that the business has access to accurate professional reports and forecasts in real time.
- Carrying out data cleansing activities to provide accurate information and support for marketing campaigns and to increase new business opportunities.
- Carrying out data building activities in order to provide accurate information and support for calling campaigns.
- Identifying renewal opportunities and gather customer information to ensure efficiency of renewal process.

**The essentials we need from you**:

- A desire to develop a career in software sales
- Resilience and proactive attitude
- The ability to learn quickly and drive to succeed
- Clear and confident communication skills
- Technical/digital savviness
- A desire to continually learn
- A degree, diploma or equivalent education is a preference (but not a requirement)

**Desirable Skills**
- Previous tele-sales or tele-marketing experience
- Previous experience of CRM

**Competencies**
- Goals and targets will be what you live for, but you’ll also be inspired by getting people excited
- You will want to be part of something special and contribute to the success of the team
- You will be a passionate individual who has the ability to change a customer’s way of thinking
- You will be articulate, with excellent communication skills, telephone manner and ability to build rapport fast
- Excellent planning and organisational skills to successfully plan and co-ordinate a high number of activities, with excellent time management, prioritisation and the ability to remain calm and objective under pressure
- Excellent attention to detail and data management skills
- Self-motivated, creative and confident in supporting campaigns and using social media
- Tenacious, highly energised, passionate and committed, determined to achieve amazing results and make an impact, delivering to high standards and delighting customers

**What you get from us**:
If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in