Positive Behaviour Support Team Leader

**Team Leader**

North Walsham, Norwich

Permanent, flexible hours available (37.5 hpw if FT)

**Salary**: c£25,500pa (pro rata) based on skills and experience

Plus, sleep in enhancements and brilliant benefits

**Delivering support with a difference. That’s when it hits home**

We have a brilliant opportunity for you to join our brand-new Complex Care team in North Walsham, helping our customers build on their strengths to live a fulfilling life in their own home and within the local community. Each customer may display behaviours that challenge and these could include learning disabilities, mental health issues, autism and communication differences, alongside ongoing physical health conditions.

We are looking for confident and positive people to manage our small team of frontline Positive Behavioural Support Workers in providing person-centred and strengths-based support. As our team and safeguarding lead, you’ll use your experience and brilliant skills in effectively motivating and directing colleagues. You’ll ensure our exciting new LIFE support practice model (Living Independently and Feeling Enabled) is delivered in a safe, effective, caring, responsive and well-led way.

Our customers are all based within walking distance of North Walsham Train Station and bus stations, and there is even onsite parking for those who drive.

**We’re offering**
- 25 days holiday rising a day each year to 30 days (You can even buy extra)
- Flexible working patterns
- Pension
- Free DBS
- Career path with development
- Excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Tech Purchase Scheme

When joining us, you will be playing a big part in tackling prejudice and discrimination, not just for our customers, but for all our colleagues too. You can be yourself here because we value everything that makes you unique. Whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences and make Home Group a great place to work.

**About you**

It is important to us that you have worked in this type of role before, preferably with people that display behaviours of concern, working with support and risk management plans. Holding a level 3 Diploma in Adult Health and Social Care or equivalent, you will have a good understanding of CQC regulations, relevant legislation or working within a CQC regulated environment.

Whilst it is your “can do” positive attitude and enthusiasm that are important to us, we also ask that you:

- Listen to customers to understand their needs
- Recognise each customer is different and adopt a flexible, personal approach
- Advocate for our customers regardless of who they are
- Understand how your role makes a difference to our customers
- Have an eye for detail
- Work in a safe, effective, caring, responsive and well-led way
- Use and record information accurately and timely
- Be positive and enthusiastic to drive work forward
- Use performance information to drive improvements in service to customers
- Support others to be the best they can be
- Provide praise and feedback which help others to develop
- Take time to understand where others want to get to; help them to assess whether this is realistic
- Give others the confidence to want to try something new
- When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Want to know more?**

If you’re not reading this advert on our career’s pages, press the **APPLY NOW** button to access lots of useful stuff You can download the PBS Team Leader Job Description and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here.

**To apply