Receptionist & Referrals Co-ordinator

2 weeks ago

Havant, United Kingdom Emsworth Dental Specialists Full time

**Job title**:Receptionist & Referrals Co-ordinator

**Location**:Emsworth Specialist Practice

A fantastic opportunity has become available for a motivated individual to work with our highly trained team in our dental practice based in Havant. This is a permanent position. Part time: 3-4 days per week.

**Hours: **:Monday & Tuesday, 8.15- 17.30, Wednesday 8.15- 17.15 and alternate Fridays 8.30-16.30. 1 hour unpaid for lunch.

**Salary**: Dependant on experience

**Location**: Emsworth Specialist Practice, 64 West Street, Havant PO19 1LN

**The role**:

- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Overseeing incoming referrals and maintaining records. Booking patients in and overseeing the patient journey from referral to discharge
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality

**Experience and skills**:

- Able to deliver clear and accurate information.
- Excellent telephone manner
- Accurately deal with and balance money
- Well presented
- Ability to keep calm and professional in a fast-paced environment
- Previous administration or reception experience within a dental setting
- Personable, polite, positive and enthusiastic with a great customer focus
- Computer literate, efficient in Microsoft Office specifically Excel
- SOE Exact experience preferred
- Strong communication and organisation skills

**Our offer to you**:

- Perkbox subscription
- Additional day off for your birthday
- Employee of the month award

**Work experience and skills**:
A knowledge of working within the dental sector would be desirable but not essential, with excellent customer service skills.

**Please note that all applicants must be eligible to work and remain in the UK.**

We look forward to hearing from you

IND003

**Job Type**: Part-time

**Benefits**:

- Additional leave
- Company events
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Havant, PO9 1LN: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Dental receptionist: 1 year (preferred)

Work Location: In person

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