Senior Support Worker

Job Advert

**Join a team that truly puts people first**

We believe that mental health is as unique as the individual. It’s not something that can simply be fixed or rewired—it requires understanding, patience, and a holistic approach. That’s why our passionate team is dedicated to helping people not only recover but also grow stronger, more fulfilled, and empowered to live their best lives.

We understand that everyone’s journey is different. Whether it’s overcoming personal challenges or managing ongoing mental health needs, we take the time to listen, understand, and respond to each individual with the care and support they deserve. Our approach is centered around truly seeing service users as people—valuing their voices, experiences, and needs. It’s this commitment that drives their remarkable results.

When you join our team, you’re not just taking on a job—you’re becoming part of a group that deeply believes in the power of empathy, support, and meaningful change. Here, you’ll have the chance to make a real difference in people’s lives, working with a team that is as invested in your growth as you are in theirs. The intrinsic reward? Knowing that every day, you’ve contributed to helping someone achieve a life they love. And in turn, that fulfillment will empower you too.

If you’re ready to be part of something truly special, where your impact is both meaningful and lasting, we’d love to hear from you. Join us in making a difference.

**Key Responsibilities**
- Deliver tailored mental health support to clients with complex or high-risk needs.
- Supervise and mentor Support Workers day to day, ensuring they deliver consistent and effective care.
- Conduct and review detailed risk assessments, care plans, and progress reports for clients.
- Act as the primary contact for families and other professionals involved in a client’s care.
- Monitor and ensure compliance with safeguarding procedures and organisational policies.
- Provide on the job support, feedback and identification of training needs for the team of support workers.
- Support the Principal Support Worker and Director in maintaining service standards and meeting key performance indicators.
- Manage the on call weekend phone on a rota basis.

**Skills and Qualifications**
- Compassionate, patient, and able to build strong relationships with clients.
- Excellent communication, active listening, and interpersonal skills.
- High levels of self-management and self-awareness, ensuring client and support worker boundaries are strictly adhered to.
- Advanced problem-solving skills, especially in challenging situations.
- Excellent organisational and writing skills.
- Ability to manage time effectively and adapt to changing client needs.
- Knowledge of safeguarding, mental health legislation, and best practices in support work.
- Basic IT literacy for record-keeping and communication.

**Requirements**:

- A valid UK driving licence, access to a reliable vehicle, and business insurance.
- NVQ Level 3 in Health and Social Care or equivalent (or willingness to work towards this) is desirable but not essential.
- A minimum of 2 years’ experience in a mental health support worker or social care role.

**Additional information**
- This role requires on site work at client homes and in the community in Rotherham, South Yorkshire and surrounding areas._
- There are 2 roles available, with varying shift patterns and part time hours available from 16 - 20 - 30 hours per week. Hours are available covering Monday - Sunday on a rota basis._
- The company is open to discussing availability and flexibility in working dates/ times to meet the needs of the business, service users and employees._
- The business operates in a dynamic environment, and as such, the roles and responsibilities outlined above are not exhaustive. The employee may be required to undertake additional tasks or duties as reasonably directed by their superior to support the organisation's goals and adapt to changing needs._