Services Coordinator

6 days ago

Oxford, United Kingdom Oxford Summer Courses Full time

**Services Co-ordinator**

**Oxford**

**Full Time, Fixed Term Contract**

We are recruiting for an outstanding professional with a focus on customer success, an eye for detail and service excellence to join our fast-growing company. You’ll join our team on a full time, fixed term basis to provide key services to motivated students who are attending our high quality residential summer courses in Oxford, Cambridge and London.

**About the Role**

You will work within our Service Delivery team to help deliver a range of services to ensure students have an excellent experience on our courses.

**Main Duties**
- Monitor the Services Inbox and ensure timely responses to all queries
- Help deliver smooth and efficient airport transfers
- Assist team with student arrivals and departures
- Maintain relevant policies, FAQ and T&Cs

**Practical details**
- Start date: Feb/Mar
- Location: Oxford (we are an office-based team) with regular visits to the course locations during the summer
- Contract type: Full time, Feb/Mar to Aug, working on Sun for airport transfers with day off in the week
- Salary: £24,038

**Who are we looking for (essential)**:

- Attention to detail
- Friendly and engaging with a strong work ethic; a team player with high standards
- Strong organisational and task management skills
- A strong and diplomatic written and verbal communicator
- Excellent IT proficiency including Excel and/or Google sheets

**Who are we looking for (desirable)**:

- Experience in a similar administration role
- Proficiency with Salesforce or experience with other CRM systems
- Proficiency with collaborative tools like Google Suite, Slack, and Zoom

**What is in it for you**:

- Training and professional development
- Flexible working and Hybrid Working arrangements
- 25 days annual leave (prorated)
- Working with a company that focuses on promoting an excellent culture

**Application Details**

**Oxford Summer Courses, a Bridgemark company**

Oxford Summer Coursesis part of Bridgemark Education, founded by two school friends and Oxford graduates who wanted to open up exceptional educational journeys to more people. In 2020 and 2021 we ran COVID-compliant in-person courses and Melioonline courses.

Our approach is based on interactive teaching, growth mindsets, small group learning,

and tutor autonomy. We channel our passion into making a positive impact on our

surroundings whether that be our students, the wider community or the environment.

**Disclaimer**

**Job Types**: Temporary contract, Fixed term contract

**Salary**: Up to £24,038.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oxford, Oxfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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