Customer Service Advisor

2 weeks ago

Speke, United Kingdom Blue Arrow Full time

Do you like to talk to people and have a genuine passion for helping others?

Have you always wanted to work for an employer who shares the same values?

If so, we have your next role

We are looking for Customer Service Advisor's to work with one of the UK's largest banks based in Speke, L24 8DA, an organisation known for putting their customers at the heart of everything they do.

So, what's involved?

You will take inbound customer calls and do your best to help the person at the other end of the line.

You will show care and understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do.

From day one you will learn all about the bank's products, processes and systems and you'll learn how to respond to queries quickly and become better every day..

**Salary**: £10.60 per hour

Contract: Ongoing, 6 months minimum - strong possibility of becoming a permanent role

Hours: Full time, 35 hours, 5 days over 7 between 11am and 9pm.

The sort of person we are looking for:

- You're a people person - working with your team to provide a really crucial service to millions of customers.
- Passion to put yourself in the customers shoes, show empathy and be dedicated to resolving their query.
- The commitment to deliver on your promises and going above and beyond for your customer.

There is no need for any previous financial services experience as you will be provided all the training required across a comprehensive training programme.

**Benefits**:

- Fully paid training
- Weekly pay
- Generous holidays with 28 days per year
- Competitive pay rate/Overtime

So, if you are looking for a role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today

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