Customer Service Consultant

1 week ago


Poole, United Kingdom Tru Talent Full time

**Customer Service Consultant**
**Location**: Poole
**Salary up to**: £21,000 DOE

**Hours: **Monday to Friday - 9am-5pm

Are you a highly motivated and ambitious individual with a background in Sales?

Our client, a leading national Business Insurance broker in Poole, are seeking driven Customer Service Consultant to come and be a part of the Lead Generation team.

**Responsibilities of the Customer Service Consultant**:

- Making outbound calls to build a rapport to qualify leads.
- Engage and manage inbound website leads and liaise between the customer and sales team.
- Building future opportunities with existing customer data
- Fact find to relay key information to the relevant sales advisor to aid them in achieving their sales targets.
- Achieve monthly targets and adhere to Regulatory requirements, Company processes & guidelines.
- Develop strong relationships with clients, insurers and underwriters - understanding needs, classes and specific niche sectors.

**What we are looking for from the individual?**

**Essential**
- Sales or hospitality experience.
- Experience of working in a targeted and regulated environment.
- Ability to work independently.
- Highly effective written and verbal communication skills.
- Ability to absorb new information easily.



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