Part Time Passenger Assistant

**Salary**

NJC05 - £25,583FTE

**Contractual hours**

16

**Basis**

Part time

**Hours**

Part Time, permanent 16 hours per week.

**Job category/type**

Children's Services, Education

**Date posted**

15/09/2025

**Job reference**

NELC400000302

**_Can you make a young persons journey enjoyable and safe?_**

**_
Can you build meaningful relationships with young people and families?_**

**_
Join us on unforgettbable journeys_**

**We have a part time Passenger Assistant opportunity available working 16 hours per week.**

**Passenger Assistants provide a vital link**for children**with or without special**educational needs enabling**them to ensure attendance in education.**

**_
Our _**_Purpose_**

Our vision is to support our children and young people to ensure they are happy healthy safe and ambitious so we can work to help them achieve their potential and dreams.

**_
What will my role look like?_**

We have an exciting opportunity to become a Passenger Assistant for NELC. You will be part of a friendly team who provide an excellent standard of service and support who really make a difference to the lives of children & young people that are eligible for transport provided by our service.

Working times are generally arranged around school start and finish times, but hours can vary depending on which route you are required to travel on, this could be in the local area or to a neighbouring authority.

You will be picked up from your home by our driver and returned after each journey.

**_
Who are we looking for?_**

You will be working closely with children & young people, their parents, and carers, showing patience and understanding and be able to communicate with people from all backgrounds, making every journey a positive and enjoyable experience.

You may have specialist knowledge of working directly with children with special educational needs. You will be polite, courteous and respectful of confidentiality.

A caring, compassionate, and responsible attitude towards children and young adults is essential. A basic knowledge of first aid would be advantageous but is not essential.

**_
Think you can make a difference? We want to hear from you._**

**Key Dates**

**_
Your Application_**

All applicants are advised to carefully read the information provided in the Role Profile and Person Specification.
- In order to comply with Safer Recruitment guidelines, the references you provide on this form must meet the below criteria:_
- **_
At least one reference must be from your current or most recent employment, placement or work experience (if you are an agency worker at NELC, please provide your agency as a reference)_**
- **_References must cover the last 3 years, any reasons for gaps should be detailed on your CV_**

**Your references will only be requested if you are offered and have accepted a position**

**_Working Arrangements_**

This role is a blended working role _(the duties of the role may require a blend of home & office working in line with needs of the service)_

There are many perks to enjoy when you are part of **_TeamNEL_**...

**As part of your RewardNEL package**, you will have up to 26 days leave entitlement* (including bank holidays) and enrolment into a local government pension.

You will also have access to our **_exclusive_** **_RewardNEL_** platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels.

NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.**_
Do you need support?_**

FindYourSpace

Life in North East Lincolnshire | NELC (nelincs.gov.uk)

**_
Get to know us better_**
- Check out our _Council Plan_and read about all of the exciting new developments we have in the pipeline._

**North East Lincolnshire Council is committed to being an inclusive employer, where**equality and diversity** is recognised, celebrated, and embodied throughout the organisation, becoming a workforce that represents all.**

**_
We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected._