Donor Records Clerical Officer

**Donor Records Clerical Officer**

**Job Summary**

NHS Blood and Transplant (NHSBT) collects over 7,000 blood donations every day, providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our volunteer donors, ensuring they receive exceptional, first-class care.

As a Donor Records Clerical Officer, you would be responsible for managing the changes and amendments to donor details. Your day-to-day duties will involve inputting information on to our database regarding donor registration, overseeing donor record transfers, archiving and producing routine medical correspondence.

This is a great opportunity to join an expanding team working for a lifesaving organisation.

**Main duties of the job**
- You will be part of a dedicated team responsible for managing the changes and amendments to donor details using our bespoke IT system (Pulse).
- You will be responsible for the continuous improvement in the quality of the donor database and ensure the production of clinical correspondence.
- You will be responsible for Donor Record archiving by preparing records for archiving ensuring that collection dates are met.
- You will be responsible for ensuring that information relating to donor records is safeguarded in accordance with data protection and information governance guidelines, maintaining confidetially at all times.
- You will be responsible for the safety of blood donations by reviewing Donor Health Check information to identify discretionary testing and key clinical data.
- **Please note that this role requires working from Tuesday to Saturday, with Saturday shifts paid at an enhanced rate.**

**About You**

**Experience and Knowledge**
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and other database systems
- Experience of working in a busy office environment
- Knowledge and understanding of Information Governance

**Qualifications and Training**
- Good standard of general education
- Working knowledge of a range of software packages

**About Us**

It takes all types of people to deliver the kind of service that saves and improves lives. At NHSBT, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary
- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

**What we offer you**:

- 6-week training period to fully prepare you for your career with us
- Rotas published 6 weeks ahead of time.
- No night shifts.
- Payments for unsociable hours, overtime, meal and driving allowances where applicable.
- NHSBT promotes flexible working opportunities where the role allows.
- 27 days per year plus 8 bank/public holiday. Pro rata if part-time. Leave increases to 29 days after 5 years’ service and 33 days after 10 years’ service.**:

- An NHS career pathway
- we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive**program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on 19th February 2025.

For informal enquiries please contact

Name: Matt Wood,

Job Title: Nat Donor Records Mgr