Head of Business Intelligence

**About us**:
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives
- giving them peace of mind now and in the future.

We have an exciting opportunity for a **Head of Business Intelligence **to join Direct Line Group on a full time, permanent basis.

**The role**:
You will lead relationships and manage the delivery of the Business Intelligence Unit where you will provide the insight from data that inputs to the operational plans.

You and your team will shape, collate, analyse, challenge, validate and present management information to the business that will help to create challenging business goals, maximise our performance and inform decision-making throughout the planning and performance cycle.

**What you'll be doing**:

- Build and maintain a relationship with corporate clients, ensuring that their needs and requirements are met in a timely and accurate manner
- Lead and co-ordinate the development and delivery of MI packs for internal business customers, executive team and corporate client
- Identify and highlight key performance indicators (KPIs) to track our performance and provide recommendations for improvement
- Perform in-depth analysis of complex data sets to identify trends, patterns, and insights that increase business growth and optimization
- Engage with the senior leadership team / business director to ensure they are informed and aware of the performance position before quarterly meetings with all partners
- Contribute to the implementation of business development initiatives
- Plan and manage unit business operations and resourcing in line with business requirements

**What we're looking for**:

- Ability to work with the business to understand and interpret the practical business implications of financial data
- Ability to anticipate business performance issues / opportunities and recommend appropriate action
- Ability to build relationships across all areas of the organization and coordinate seamless delivery of all requirements
- Ability to understand the links between business activities and business performance, challenge constructively, give early warning of performance issues and recommend remedial action and/or ways to maximize business performance

**Ways of Working**

Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

**Benefits**

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

- Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want)
- Generous holidays, 25 days. Plus, the option of buying or selling up to 5 days each year
- 50% off home, motor and pet insurance
- Free travel insurance and Green Flag breakdown cover
- Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Buy-as-you-earn share scheme
- Employee discounts and cashback

**Being yourself**

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

**Hours**:35 hours (Monday - Friday, 9am - 5pm)

**Location**:Old Hall Street, Liverpool, L3 9BS

**Hybrid Working**: We have a hybrid model with a virtual-first approach which means you would work from home and be in the office one day a week.

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