Dynamics Functional Consultant

4 days ago

Dublin, United Kingdom ClearCourse Full time

Company description:
ClearCourse

Job description:
Are you a Microsoft Dynamics Consultant looking for your next contract in a fast growing organisation?

Silverbear is proud to be the leading Microsoft Partner for membership and non-profit organisations in UK and Ireland. We are currently serving 4.2 million members and managing £440 million of subscriptions, donations, and payments every year.

**Who are we looking for?**

Silverbear is looking for a experienced Functional Consultant to partner with one of our clients on a highly important project. You will be working on a membership project, scoping, creating and implementing the solution designed by you and the client. Youwill be working on two high-profile public sector customer projects, part of a highly customer focussed team working to deliver our Membership management solution. The responsibilities of this role will include but not be limited too:

- Design and scope the customer membership solution needs and requirements
- Advise, build and maintain membership systems according to customer needs and specifications
- Develop excellent all round customer relations at all levels
- Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team
- Identify and clearly document the customers business requirements and processes aligning it to the Silverbear solution
- Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project

**What skills and experience are we looking for?**
- A minimum 5 years professional experience in a software / IT environment / membership management
- Proven record of having responsibility and managing multiple workloads with time critical deliverables
- Strong written & oral communication skills
- Microsoft Dynamics 365 (Customer Engagement) Experience (Essential)
- Microsoft Power Platform Knowledge & Experience (desirable)
- Building Power Automate Flows (desirable)
- Building Power Apps (Model-driven) (desirable)
- Building Power BI Reports (desirable)

**Details of the contract**
- 12 month contract (potential to be extended)
- Start date ASAP
- Hybrid style of working with some client sit work

**Why ClearCourse?**

We live Our **FAIR **Corporate Values

**Future-proof**: We seek out innovation and we continually strive for progress

**Approachability**: We’re approachable and we communicate with respect and empathy

**Integrity**: We will only do what we believe to be the right thing

**Responsibility**: We are accountable for ourselves, our organisation and the world around us

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