Dynamics Functional Consultant

Company description:
Join a rapidly growing collaborative of disruptive technology companies working together to build a brilliant software and payments business.

Since our inception in 2018, we’ve acquired software and services companies at a rate of more than one a month, so as a ClearCourse employee you’ll benefit from the feel of a pioneering start-up environment, with the opportunity to work with significantassets during an exciting phase of our evolution.

Our software products service clients in the Membership Services, Business Services, Events & Leisure, Retail and Payments Solutions industries. Our solutions help organisations become more efficient, effective and profitable, and achieve their goals byproviding them with technology platforms that integrate seamlessly with the most popular CRM, event management and marketing automation platforms.

Job description:
Are you a Microsoft Dynamics Consultant looking for your next contract in a fast growing organisation?

Silverbear is proud to be the leading Microsoft Partner for membership and non-profit organisations in UK and Ireland. We are currently serving 4.2 million members and managing £440 million of subscriptions, donations, and payments every year.

**Who are we looking for?**

Silverbear is looking for a experienced Functional Consultant to partner with one of our clients on a highly important project. You will be working on a membership project, scoping, creating and implementing the solution designed by you and the client. Youwill be working on two high-profile public sector customer projects, part of a highly customer focussed team working to deliver our Membership management solution. The responsibilities of this role will include but not be limited too:

- Design and scope the customer membership solution needs and requirements
- Advise, build and maintain membership systems according to customer needs and specifications
- Develop excellent all round customer relations at all levels
- Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team
- Identify and clearly document the customers business requirements and processes aligning it to the Silverbear solution
- Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project

**What skills and experience are we looking for?**
- A minimum 5 years professional experience in a software / IT environment / membership management
- Proven record of having responsibility and managing multiple workloads with time critical deliverables
- Strong written & oral communication skills
- Microsoft Dynamics 365 (Customer Engagement) Experience (Essential)
- Microsoft Power Platform Knowledge & Experience (desirable)
- Building Power Automate Flows (desirable)
- Building Power Apps (Model-driven) (desirable)
- Building Power BI Reports (desirable)

**Details of the contract**
- 12 month contract (potential to be extended)
- Start date ASAP
- Hybrid style of working with some client sit work

**Why ClearCourse?**

We live Our **FAIR **Corporate Values

**Future-proof**: We seek out innovation and we continually strive for progress

**Approachability**: We’re approachable and we communicate with respect and empathy

**Integrity**: We will only do what we believe to be the right thing

**Responsibility**: We are accountable for ourselves, our organisation and the world around us

We offer:
At ClearCourse we want to support you to be your best you, and to help with this we offer a comprehensive benefits package that includes life assurance, private medical cover with cash plan, income protection, company pension, annual discretionary bonus,enhanced maternity, paternity and adoption pay, generous training budgets and reimbursement for professional memberships, a flexible hybrid-working model and 25 days annual leave, as well as additional flexible benefits to suit your lifestyle and enhance yourwell-being.