Client Relations

4 days ago

Coleraine, United Kingdom The Wedding Rooom Full time

Are you passionate about creating unforgettable experiences and would love to work in the wedding industry? We're looking for someone with great communication and hands-on skills to join our dedicated team.

The Wedding Room

At The Wedding Room, we’ve been creating memorable weddings and corporate events since 2010. As a small, dedicated team, we focus on personalised service and paying close attention to the details that matter most. Whether it’s a simple, elegant ceremony or a more elaborate celebration, we work closely with couples to bring their vision to life. Joining us means being part of a team that values creativity, collaboration, and delivering quality events.

The Role

As Client Relations & Event Decor Assistant, you’ll be responsible for ensuring our clients have a smooth and enjoyable journey from their first enquiry to the final event wrap-up. No prior wedding industry experience is required—what matters most is your ability to connect with clients, stay organised, and adapt to new challenges.

**Key responsibilities include**:

- Managing client onboarding and offboarding, keeping them informed every step of the way
- Answering client queries and providing support throughout the planning process
- Sharing new decor trends and creative ideas with clients
- Creating engaging newsletters with updates and inspiration
- Helping with the physical setup, installation, and removal of event decor

**What We're Looking For**:

- Experience in similar role, or related fields (experience in the wedding industry is a plus but not required)
- Strong communication skills and a client-first attitude
- Ability to stay organised and manage multiple tasks at once
- Enthusiasm for design, trends, and making events special
- Willingness to work hands-on with event setups and breakdowns
- Flexible availability, including weekends, to accommodate event schedules

**Essential to The Role**
- 3+ years experience
- Excellent written and verbal communication skills, with a keen eye for detail
- Driving Licence, own car or access to one.
- Located easy commuting distance to Coleraine
- Physically able for lifting supplies and materials and using step ladders
- Full driving licence and wiling to drive company van (must be over 25 years of age for insurance purposes)

*
- **Rewards**:

- Join a dynamic team passionate about creating memorable and captivating moments for our clients.
- Exciting and rewarding work environment.
- Paid Holidays on contracted hours
- Sponsor formal & ongoing training
- Yearly bonus
- Government Pension
- Permanent contract

How To Apply

Looking forward to hearing from you

Victoria
- If you love working with people, have an eye for detail, and are excited to dive into the world of weddings & events, this could be the perfect opportunity for you

**Job Type**: Permanent

Pay: From £12.50 per hour

Expected hours: 25 - 40 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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