Restaurant Supervisor

2 weeks ago

Edinburgh, United Kingdom Braid Hills Hotel Full time

7 Hospitality Management is looking for a guest-focussed Restaurant Supervisor to join us in this exciting opportunity for our **Braid Hills Hotel **property in Edinburgh. This is a full time permanent role.

Situated just minutes from the bustling city centre, the Braid Hills Hotel features a Victorian building with 71 individually unique bedrooms. The hotel also boasts stunning panoramic views over the city of Edinburgh. A beautiful wedding and events venue, with individually designed event suites to cater for a wide variety of guest needs for up to 140 guests and catering spaces for up to 200 guests.

**What will I be doing?**

As a Restaurant Supervisor for the Braid Hills Hotel, we are looking for a positive can do attitude to drive exceptional standards and guest experience. You will be responsible for the following tasks;
- Supervision of all F&B operations within the restaurant.
- Assist Operations Manager with the control of expenditure within F&B outlets
- Identify and act upon opportunities to grow revenue and reduce costs within the F&B department
- Ensure full compliance with licensing laws, health and safety and other statutory regulations
- Ensure the completion of the shift handovers and shift checklists
- To be aware of all local events, all local competitors and to ensure that our F&B operation and product remains the market leader
- Deal with customer complaints ensuring effective outcomes
- Utilise personnel between all F&B outlets to minimise payroll expenditure and ensure flexibility of the team and optimise staff stability
- Supervise work at all levels
- To assist in the developing and training of new and existing staff on any new hotel standards and procedures and to ensure all staff are fully trained in all front office procedures.

**What are we looking for?**

A Restaurant Supervisor within 7 Hospitality Management managed hotels is always working on behalf of our Guests, Owners and working with other Team Members. To successfully fill this role you must possess the attitudes, behaviours, skills and values that follow;
- Previous experience in the same or similar role within a hotel environment
- Commitment to delivering a high level of customer/client service
- Ability to communicate effectively across all stakeholders
- A strong ability to manage business/workflow priorities to ensure success of department
- Team player and able to work proactively
- Ability to work under pressure and under own initiative
- Experience of supervising a team

**Our Values**
- Transparency **|** We ensure clarity in communication so that there are no surprises
- Ownership **|** We think and perform like owners
- Driven **|** We have a constant desire for improvement
- Investment in our People **|** We continuously invest in our people to ensure that they are the best that they can be

**Benefits**
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Health Scheme
- Enjoy your birthday off
- Employee of the month programme
- Long service recognition scheme
- Complimentary overnight stay within probationary period
- Free use of leisure club facilities within other 7H hotels

**Salary**: From £11.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: BRAID063357

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