Application Support Analyst

2 weeks ago


Coventry, United Kingdom Erin Associates Full time

**Application Support Analyst - Remote working / Hybrid - occasional days in their Coventry office**
Application Support, Software Support, SQL, 1st Line
Salary - 25k
- 28k plus 10% bonus - occasional day in the office
The Application Support analyst will work on a busy service desk as part of a dynamic team of analysts offering software support on their product suite to existing clients. The Software Analyst will be service focused and develop an indepth knowledge of thecompany’s core products. Excellent communication and proven IT skills are essential for the role.
**Core responsibilities for this Software Support / Application Support role includes**:

- Application Support /software support experience
- Online / phone support experience
- Remote user support experience
- Good understanding of IT issues & Software support
- SQL experience
- FSM, Field Service software experience is highly adavantageous

**Keywords**; Support analyst, Application support, Software Support, Service desk, Helpdesk, 1st Line, SQL Server, FSM, Field Service software, Field Service Management, Birmingham, Coventry, Warwickshire, West Midlands, remote, #wfh, remoteworking
This is a fantastic opportunity to join a company that are continuing to expand and have an excellent reputation for the service and professionalism. They often promote internally to allow for a clearly defined career path and offer a good benefits package
Send your CV to Bethany now -or call
Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy



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