Health Care Support Workers

**The closing date is 20th Jul 2025**

**Job summary**:
A career as a Healthcare Support Worker offers a fantastic entry point into the NHS, with opportunities for training and progression, including access to nursing apprenticeships.

As a Healthcare Support Worker, you will work closely with patients, their families and carers. You will be essential in ensuring those who use our mental health services have a positive experience and will work as part of our dedicated teams comprising of nurses, healthcare support workers, activity coordinators, social workers, occupational therapists and psychiatrists.

We currently have vacancies within our mental health services;
Forensics-Ravenswood & Southfields(Band 2)

Children and adolescent Mental Health-Austen House(Band 3), Bluebird & Serenity Hospital(B3)

Older person mental health-Parklands & Brooker at St James(B2)

Secure adult mental health
- The Orchards at St James(B2)

In our physical health services we have;
Lymington Hospital

**Main duties, tasks & skills required**:

- This role can be part of a career pathway, which includes Senior Health Care Support Worker and the Associate Practitioner role.
- You will work as a member of a multidisciplinary team alongside service users to promote independence and daily living skills, including personal hygiene, diet and fluids, encouraging them to engage in social or leisure activities as identified within their Care Plan.
- This role will provide support in management of risk, developing therapeutic relationships, supporting people to live meaningful and fulfilling lives.
- Act as a role model for team members, supporting new or less experienced colleagues.
- This role will assist and support qualified staff and carry out assigned tasks as directed, without supervision. This will include housekeeping duties where required.
- This role will demonstrate excellent communication skills, using them to engage, persuade or negotiate with clients with complex, at times challenging needs to ensure they are provided with the most appropriate care and support.

**About us**:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

**Job description**:
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

**Person specification**:
**Qualifications**:
**Essential**:

- GCSE in Maths and English or equivalent

**Desirable**:
Previous experience in a health or care setting
NVQ Level 2 in Care

**Experience**:
**Essential**:
Ability to undertake and pass Prevention and Management of Violence and Aggression (PMVA) training as required for role.

**Desirable**:
Experience in working in a healthcare setting.

Experience of working in an environment where clients demonstrate challenging behaviour

**Additional Criteria**:
**Essential**:
An ability to follow care plans as determined by a qualified practitioner.

An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.

Ability to recognise a deteriorating patient and to escalate concerns.

An ability to recognise and act appropriately in an emergency situation requiring the intervention of

a senior nurse, doctor, or emergency services.

An ability to prioritise workload.

Able to work as part of a team.

Communication skills required where a client may present with complex needs and persuasion or negotiation is required to ensure the most appropriate care is given.

Able to demonstrate personal commitment to challenging discrimination and promoting equalities, at an a