Change Officer

**Change Officer - Counter Terrorism Policing HQ**

**The starting salary is £51,196, which includes allowances totalling £2,841.**

**The salary is broken down as £48,355 basic salary, which will increase annually until you reach the top of the scale £52,730. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.**

**Location: Birmingham**

**Make sure Counter Terrorism Policing has the best possible IT.**

**There has never been a more important time to be working within counter terrorism and a career with Counter Terrorism Policing (CTP) is like no other, with specialist roles spanning the UK and overseas.**

The CTP Customer Service Centre (CSC) is located close to Birmingham Airport and the National Exhibition Centre (NEC) and provides IT support to our entire CTP network; as well as other partner agencies, on a 24/7 basis.

As a proven centre of excellence, aligned to ITIL® best practice, effective service management processes are crucial in ensuring that risks are mitigated, and that robust governance exists in order to protect the integrity of our national infrastructure and networks. We are now growing our service management team to bolster coverage in our Change Management and Problem Management process areas.

Work for us and you could be at the forefront of national security and public safety; working alongside emergency service colleagues, government agencies, intelligence services and the military to help keep our communities safe.

You will ensure that only beneficial Changes are made, with minimum disruption to national services supported by the CSC. In addition, you will lead on the research into the root causes of Problems; striving to make temporary solutions (workarounds) available and driving the development of permanent fixes which can be then deployed through Change. This is a role that really does make a difference to our people.

Besides the rewarding nature of the job itself, a competitive salary and a Civil Service pension, you'll also benefit from excellent career and professional development. If you’re looking to progress, this is a great opportunity.

Use your skills to help protect the public and support our teams. Join CTP today.

**Vetting**

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.

**Confidentiality Agreement**

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

**Our Employee Commitments**

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.

**How to apply**

**Job Types**: Full-time, Permanent

Pay: From £51,196.00 per year

Schedule:

- Monday to Friday

Work Location: In person