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Customer Support Coordinator
3 weeks ago
**Location**: KFM Head Office
**Contract Type**: Full time, Fixed Term
**Hours**: 37.5 hours per week
Do you enjoy communicating with customers? Do you have a positive and optimistic approach to problem solving?
If you've answered yes to any of the above, then we want to hear from you
We currently have a vacancy for a Customer Support Coordinator role within the KFM Service Desk team.
KFM provides support services to Kings College Hospital (KCH) that enable safe, effective, efficient and timely care.
We are looking for a great communicator, someone who can build rapport quickly with our customers who are providing front line healthcare services.
Your internal relationships are important as well, as you will need to liaise with other areas of the business, such as procurement, supply chain and finance.
KFM offers great benefits such as retail discounts, a cycle hire scheme, dental plans and a potential 10% annual bonus to name but a few
To find out more information about how you can be part of a team providing best-in-class service to KCH colleagues and key external stakeholders, and work closely with a collaborative team to resolve customer queries please take a look at the job description.
Our service desk is open 7 days a week Mon-Fri 8am - 8pm, weekends and bank holidays 9-5.
Shifts are 7.5 hours and you will need to work some weekends and evenings.
We offer a mix of working from home and in our office.
Currently all weekend, bank holidays and late shifts (ending at 8pm) are worked from home.
TO APPLY FOR THIS ROLE- PLEASE READ
We look forward to hearing from you.
You may have experience of the following: Customer Support Executive, Customer Service Advisor, Customer Relations Executive, Customer Service Coordinator, Customer Service Team Leader, Contact Centre, Customer Service Agent, Call Centre, Customer Support,Client Support, Sales Support Administrator, etc.
REF-203 260
