Events Coordinator

2 weeks ago

Aberdeen, United Kingdom The Marcliffe Hotel and Spa Full time

**JOIN THE TEAM**

Are you a detail-oriented organiser with a flair for building relationships and delivering 5-star service?

Join **The Marcliffe** as our **Events Coordinator** and play a key role in planning, coordinating, and delivering exceptional events - from intimate gatherings to large-scale functions. You’ll be part of our close-knit Sales & Events team, ensuring every guest experience is memorable and every event runs smoothly from start to finish. This role reports to the **Events Manager**.

**ABOUT MARCLIFFE**

A couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. A country hideaway on the edge of the city steeped in stories.

The Marcliffe is an elevated, luxury Scottish five-star hotel destination wrapped in warmth and wonder—where traditions are cherished, and memories feel timeless. Situated on the doorstep of scenic Royal Deeside, the hotel offers the perfect place to explore the very best of Aberdeen and Aberdeenshire.

**ABOUT THE ROLE**

As **Events Coordinator**, you will:

- Build and maintain strong client relationships, understanding their needs and providing tailored solutions.
- Manage event bookings from enquiry to completion, ensuring a seamless handover to the operational delivery team.
- Prepare and distribute event documents such as function sheets, menus, seating plans, and collateral.
- Handle sales and event administration, including diary management, market research, and sales materials.
- Conduct hotel show-rounds and attend sales/networking events to drive new business.
- Proactively upsell and maximise revenue opportunities.
- Work closely with the wider hotel team to ensure exceptional guest experiences.
- Ensure compliance with Health & Safety, Food Safety, and all relevant legislation.

**ABOUT YOU**
- Previous experience in an events role within a hospitality environment.
- Excellent organisational and coordination skills with strong attention to detail.
- Strong customer service ethos and confident communicator (both verbal and written).
- Proactive, creative, and commercially aware, with a flair for sales.
- Able to multitask and work under pressure to tight deadlines.
- Team player with a positive, can-do attitude.
- Flexible to work occasional evenings, weekends, and busy seasonal periods.
- At least 1 years’ experience in a front desk or customer service role (4 or 5-star environment preferred)
- Friendly, professional, and able to multitask with a calm and proactive attitude
- Excellent communication skills and a great team player
- Strong time management and attention to detail

**BENEFITS**
- Full-time, 40 hours per week (as per rota - weekend availability required)
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes.
- Monthly service charge and gratuities via Tronc
- Free onsite parking
- Meals and uniform provided
- Employee Discount
- Shine Awards programme

**Job Types**: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Ability to commute/relocate:

- Aberdeen AB15: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 31/08/2025

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