Global Response Operator
3 days ago
**The responsibilities for this position include but are not limited to**:
- Incident response and management
- Emergency alerting and update of global emerging risks
- Monitoring of global risk management platform
- Log creation and updates
- Monitor and manage a multi-functional computer platform
- Advise and react to incidents dependent on type
- Answer and log calls via VOIP system
- Document management
- Issue and management of detailed documentation
- Update Travel Management Plans
- Monitoring and respond to maritime alerts from vessels across the globe (SSAS)
- Adhering to strict protocols in association to these maritime alerts
**Essential Skills**:
- An exceptional communicator both verbally (telephone manner) and written
- Comprehensive IT skills covering the Microsoft Office Suite especially Excel
- Organised with strong administration skills
- Ability to work under pressure and good decision-making skills
- Enthusiastic and able to learn new things quickly
- Rotational shift pattern, working 12 hour shifts. Four days on, four days off, four nights on and four off.
**Desirable (however, full training will be provided for the right person)**:
- Previous experience in a control room or emergency response environment
**DBS Check required by successful applicant prior to starting employment**
**Job Types**: Full-time, Permanent
Pay: £26,250.00-£28,218.75 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Shift:
- 12 hour shift
- Day shift
- Night shift
Work Location: In person
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