Supervisor

1 day ago

Rushden, United Kingdom Frasers Full time

**Company Description** Frasers**

We are now looking for a **Supervisor**to join our team on the Frasers Floor in **Rushden Lakes**
**Job Description** Job purpose**:
To lead and supervise a cross functional team who are flexible and adaptable to work across multiple departments, delivering high levels of customer service, stock management and cash handling; ensuring total focus on driving excellent customer service, both on the shop floor and back of house through pace and adaptability.

**Key accountabilities and decision ownership**:

- Drive commerciality through the sales team on a day to day basis
- Proactively lead the Stockroom & Shop floor team to take an active role in supporting the store both on the shop floor to deliver high levels of customer service, merchandising and replenishment when necessary.
- Workforce planning - use judgement to focus resource appropriately, being flexible in approach and supporting the sales floor.
- Drive pace, flexibility and accuracy within the team to process deliveries and minimise stock loss/damage efficiently whilst complying with all procedures relating to the movement of stock and handling of stock both external and internal to the store, including ticketing and tagging.
- Supports and implements best practice and principals, ensuring store teams operate day to day routines and tasks to guidelines.
- Be a champion of store standards and visual principles
- Ensure team provide an accurate and comprehensive cash handling service to include issue of till floats and reconciliation of cash and vouchers.
- Ensure 100% compliance with relevant departmental policies including Health & Safety and meeting legislative requirements.
- Regular communication with Store Manager and Service Managers on stock levels and visual standards
- Work effectively with 3rd party contractors to ensure the environment is safe, clean and secure.
- Be a key holder for the store and open / close the store when needed.

**Qualifications** Must have**:

- Experience in fashion retail is essential
- Supervisory or leadership experience in a retail environment
- Proven track record of working at pace to deliver results against target and deadlines
- The ability to influence and challenge
- Proven track record achieving targets delivering results against deadlines
- Demonstrates attention to detail when dealing with large quantities of information to ensure accuracy
- Excellent Customer Service skills

**Additional Information** The Rewards**:

- ** Basic rate salary of £30,222 per annum**:

- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- We offer a wide range of Development Courses with National Qualifications- 28 Days Holiday
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands

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