Security Airport Ambassador

10 hours ago

London, United Kingdom London Stansted Airport Full time

**Date**:23 Sep 2024

**Location**: London Stansted Airport, GB

**Company**:MAG
- Summary- Terminal Security team
- London Stansted Airport
- Permanent role
- December start dates
- 20 or 40 hours per week. A variety of roster / shift patterns are available and will be available to discuss at interview. These will include working over 7 days per week and early mornings or evenings.
- Salary - £14.26 per hour, rising to £15.80 after a successful 3 month probation period (this rate includes 17.5% shift pay)
- Why MAG?- Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.- At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- 6% company contribution pension
- 24 days holiday plus bank holidays (pro rated)
- Free parking
- Subsidised public transport
- Huge range of company discounts
- The role- In the Security Airport Ambassador role, you will be the face of London Stansted Airport as customers travel through the airport. You will be responsible for interacting with customers as they enter Security, providing world class customer service along the way.- As a Security Airport Ambassador you will be responsible for:
- Queue management, helping passengers to prepare for their journey through Security
- Advising passengers of where to go and what to do through the Security process
- Supporting and advising passengers when loading their belongings into the trays, ready for screening
- Ensuring trays are loaded correctly to enable the Security process to run smoothly and efficiently
- Collecting trays after passengers have emptied them and returning them to the tray return area
- Anticipating and responding to customer needs and to advise, support, direct and resolve issues.
- Providing empathy and assurance to customers.
- What will make you successful in the role?- Previous experience in a face to face customer service role
- Superb communication skills; able to deal with a diverse range of passengers from all over the world. A second language would be an advantage.
- A passion for providing first class service
- The ability to assess a situation and deal appropriately to improve or diffuse accordingly
- Enjoys working in a team environment
- Be able to work unsupervised and still provide the level of professionalism that is expected.

**Equal Opportunities & Reasonable Adjustments**

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

**Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

  • Security

    2 days ago

    London / Gatwick Airport, United Kingdom Gatwick Airport Limited Full time

    **Airport Security Officer** **Approximate salary including shift pay and allowances up to £32,000 based on our Fx roster shifts and an average of 40 hours per week** If you have experience delivering a great customer experience, we are looking for enthusiastic people to join our diverse team and to Grow with Gatwick. **What is the role?** As a Security...

  • Security Ambassador

    4 days ago

    London, United Kingdom Canada Goose Inc. Full time

    Company Description Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to...

  • Head of Security

    10 hours ago

    London, United Kingdom London Stansted Airport Full time

    **Date**:21 Oct 2024 **Location**: London Stansted Airport, GB **Company**:MAG - Summary- Head of Security - Based at London Stansted Airport - Permanent contract - Why MAG?- Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG,...

  • Fragrance Ambassador

    2 days ago

    London, United Kingdom Artisan People Full time

    This is a brilliant and unique opportunity to work with a luxury perfume house as a Fragrance Ambassador at London City Airport. **The role**: As a Fragrance Ambassador, you will be working with a luxury perfume house dedicated to the creation of highly original, artisan fragrances for men and women, made from the finest perfume ingredients the world has to...

  • Safety and Security Ambassador

    2 weeks ago

    London, United Kingdom Wilson James Full time

    **Safety and Security Ambassador**: **Permanent** **Location**: Paddington, London **Hours**: Full Time, 42 hours per week, 4 on 4 off days and nights 0700 to 1900 **Pay**:£14.70 per hour **Join Our Team as a Safety and Security Ambassador** The post holder will demonstrate excellent interpersonal skills, as you are also required to provide front of house...

  • Airport Security Officer

    2 weeks ago

    London, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    BardWood Support Services have an exciting opportunity for security officers to join the team based in London City Airport. Even though this is a security position an SIA badge is not required. Pay rate: £11.05 per hour Shift Pattern: Various shift patterns, Days and nights **Main Duties** - Duties will be varied as required by the location and will...

  • AIRPORT MANAGER

    2 days ago

    London, United Kingdom Gulf Air Group Full time

    GF1556 - AIRPORT MANAGER - GATWICK AIRPORTCompany: Gulf AirDivision: OperationsLocation: United Kingdom - LondonDepartment: Ground OperationsClosing Date: 29-Jan-2025Main ObjectivesTo manage and ensure a safe and efficient airport operation, in order that Gulf Air image, reputation, and Customer Service levels are maintained and enhanced to the highest...

  • Travel Retail

    4 days ago

    London, United Kingdom ghd hair Full time

    Job Advert **Location: Heathrow Airport** **Current Open Positions: 1** **Contract Type: 12 Month Fixed Term Contract** **Contracted Weekly Hours: 40 hours** **About Us** Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK's top recommended styling brand. Embraced by stylists, consumers, and...

  • Airport Security Officer

    2 weeks ago

    London, Greater London, United Kingdom Security 5 Limited Full time £25,000 - £40,000 per year

    Security Officers to start in Birmingham.Full and part time security officers are needed, hours per shiftMonday to Friday, Monday to Saturday or Saturday to Sundayday or night shiftsPresents losses and damage by reporting irregularities and informs violators of policy and procedures.Secures premises and personnel by patrolling property, monitoring...

  • Security Customer Service Ambassador

    2 days ago

    London, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Security Customer Service Ambassador** **Sheffield - S9** **£10.90 per hour** **Working 5 days in 7, 8-12 hour shifts. Average 40 hours per week** A fantastic opportunity has arisen within Bidvest Noonan for a Security Customer Service Ambassador, who will work at our client’s premises. You must be able to demonstrate and...