Insurance Operations Customer Service Advisor

3 days ago


Watford, United Kingdom Tusker Full time

**Responsibilities**:

- Vehicle off road management of vehicles as a result of an accident to reduce vehicle downtime and hire costs
- Management of the rental length including off-hire of bookings as required.
- Interacting with Accident Management provider and Insurance department to monitor, review and manage ongoing and problematic cases.
- Responsible for contributing to Vehicle Operations delivery & achievement of all KPI’s for operational requirements.
- Responsible for producing weekly summary reporting of Insurance cases to the Insurance Manager
- Ensuring all rental vehicles issued against cases are correctly managed to and wherever possible reclaimed from vehicle manufactures.
- Build and maintain relationships with internal/external customers and suppliers. Leverage these relationships to ensure an optimised level of service delivery and cost reduction.
- Supplier management to confirm consistent levels of customer service are received by Tusker.
- Ability to investigate issues and resolve supplier issues.
- Management of internal communications regarding problematic and ongoing vehicle cases to the wider Tusker business where required.
- Support in Insurance, Licence Check and maintenance activities where required.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Store discount
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Insurance: 1 year (required)
- Customer service: 1 year (required)

Work Location: Hybrid remote in Watford



  • Watford, United Kingdom Jago Consultants Ltd Full time

    Service Advisor needed in Watford We are working with a Prestige Car Dealership, who are actively looking for a Service Advisor to join there friendly team. Job Role - Service Advisor Salary - £25,000 Basic OTE £33,000 to £35,000 - Negotiable depending on experience Service Advisor Duties include: You will be welcomed into a warm and friendly team and...

  • Service Advisor

    1 week ago


    Watford, United Kingdom KPI People Ltd Full time

    Service Advisor - Watford - Basic Salary - £32,000 - OTE - £40,000 - Great Benefits Package -   Our client, a busy franchised main dealership in Watford has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and...

  • Service Advisor

    2 weeks ago


    Watford, United Kingdom KPI People Ltd Full time

    Service Advisor - Watford - Basic Salary - £32,000 - OTE - £40,000 - Great Benefits Package -   Our client, a busy franchised main dealership in Watford has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet...


  • Watford, United Kingdom Cloud 9 Employment Ltd. Full time

    **Customer Service Advisor| Full Time | Permanent** **£22,000** **Watford** Core working hours are 8 hours a day, Monday - Friday, on a weekly shift pattern, between the hours of 07.30 - 22.00. Core hours are 08.30-17:30 with early and evening shifts on rotation, roughly once every 5 weeks. Calling all Customer Service Advisors - We are recruiting on...


  • Watford, United Kingdom Jefferson Wells Full time

    **Role**:Service Operations Specialist (Customer Service Advisor) **Salary**: £12.99 p/h (PAYE) **Contract**: 18 Months - Full Time **Location**: Pollards Wood **Roles and Responsibilities** As a Service Operations Specialist, you will work in the Service Operations Department (Business Operations, Service Centre & Planning, Logistics) for Healthcare...

  • Service Advisor

    5 days ago


    Watford, United Kingdom KPI People Ltd Full time

    Service Advisor - Watford Basic Salary: £32,000OTE: £40,000Great Benefits Package Our client, a busy franchised main dealership in Watford, requires an experienced Service Advisor to join their successful Aftersales team. Responsibilities Meet and greet customers. Explain to customers the work due to be carried out on their vehicle. Accurately complete...


  • Watford, United Kingdom Hartwell Plc Full time

    **Are you enthusiastic, reliable, organised and hard working? Do you have the ability to make people feel comfortable in conversation? If the answers are “yes” would you like a career in automotive as a Service Advisor?** Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11...


  • Watford, United Kingdom Parkside Office Professional Full time

    An exciting opportunity has arisen to join a busy Customer Service Team for a well established company based in Watford. This is a fully office based role with potential to be hybrid working after a 6 month review. EXCELLENT opportunity for you to join an ever expanding company, who offer a very competitive 'Pay for Progression' scheme awarding a generous...


  • Watford, United Kingdom Page Personnel Finance Full time

    This Customer Service Advisor role is responsible for providing excellent customer service and support to internal and external customers for orders, loans and general enquiries. The role is based in Watford (with hybrid working) and the organisation offerexcellent career progression opportunities and benefits. **Client Details** **Description** As a...


  • Watford, United Kingdom CM Core Solutions Full time

    **Customer Service Advisor** - Full Time_ **Are you looking for a new challenge?** - **Do you enjoy interacting with customers?**_ - **Are you a great team player?**_ If you answered **YES **to all of the above, we want you! Our Watford-based client is currently recruiting for someone to join their expanding customer service division. They have an...